Franchise Manager - 4 positions

Kabuni; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Kabuni in Mumbai seeks a seasoned Franchise Relationships Coordinator to manage three franchise teams, coordinating delivery from pre-audition through auditions, camps and final selection of 15 players per franchise.

You will work with local Program Leads, cricket leadership and central teams to keep each franchise prepared, supported and on schedule, across a three-franchise cluster. Willingness to travel and maintain safeguarding standards are essential.

Qualifications

• Experience managing partner relationships and delivery across multiple locations, teams or events.
• Strong planning skills coordinating people, venues, equipment and schedules.
• Experience supervising frontline leads and maintaining delivery standards.
• Clear, calm communication and sound judgement under competing priorities.
• Confidence using systems to maintain accurate records, track progress and report against plans and budgets.
• Understanding safeguarding and responsible data handling.
• Willingness to travel and attend events across assigned cluster.
• Experience in youth cricket, academies, school sport, education or community leagues would be an advantage.
• Relevant qualification in sports management, education, business or operations—or equivalent practical experience.

Responsibilities

• Manage franchise relationships: Agree expectations and delivery plans, maintain regular communication and resolve concerns.
• Coordinate delivery: Track participation, capacity, player progression, deadlines and issues across each stage, providing updates to the Program Manager.
• Lead local teams: Direct and support Program Leads, monitor delivery quality and follow through on agreed actions.
• Ensure operational readiness: Work with Operations, recruitment and cricket teams to secure coaches, staff, venues, equipment and delivery partners.
• Manage risks and issues: Identify gaps early, propose solutions and elevate concerns to the Director of Franchise Relationships.
• Maintain consistent standards: Apply the franchise playbook and ensure teams follow Kabuni’s safeguarding and data-protection procedures.
• Support tournament handover: Ensure selection records are complete and remain the franchise contact through the tournament, working with the Tournament Director.

Skills

Partner relationships

Planning skills

Team supervision

Clear communication

Data tracking

Safeguarding

Travel readiness

Education

Sports/Operations qualification

Job description

About the role

You’ll be the main point of contact for three KPL franchise teams, managing relationships and coordinating delivery from pre-audition through auditions, training camps and final selection of 15 players per franchise.

You’ll work closely with local Program Leads, cricket leadership and central teams to keep each franchise prepared, supported and on schedule.

Scope: Three franchises within an assigned geographical cluster

Key Responsibilities

• Manage franchise relationships: Agree expectations and delivery plans, maintain regular communication and resolve concerns.
• Coordinate delivery: Track participation, capacity, player progression, deadlines and issues across each stage, providing accurate updates to the Program Manager.
• Lead local teams: Direct and support Program Leads, monitor delivery quality and follow through on agreed actions.
• Ensure operational readiness: Work with Operations, recruitment and cricket teams to secure coaches, support staff, venues, equipment and delivery partners.
• Manage risks and issues: Identify gaps early, propose solutions and elevate concerns to the Director of Franchise Relationships.
• Maintain consistent standards: Apply the franchise playbook and ensure teams follow Kabuni’s safeguarding and data-protection procedures.
• Support tournament handover: Ensure selection records are complete and remain the franchise contact through the tournament, working with the Tournament Director.

What you’ll bring

• Experience managing partner relationships and delivery across multiple locations, teams or events.
• Strong planning skills, including coordinating people, venues, equipment and schedules.
• Experience supervising frontline leads and maintaining delivery standards.
• Clear, calm communication and sound judgement when handling competing priorities or concerns.
• Confidence using systems to maintain accurate records, track progress and report against plans and agreed budgets.
• An understanding of safeguarding and responsible data handling.
• Availability to travel and attend events across your assigned cluster.

Experience in youth cricket, academies, school sport, education or community leagues would be an advantage.

A relevant qualification in sports management, education, business or operations—or equivalent practical experience is welcome.

What Success looks like

• Strong franchise relationships and positive owner feedback.
• Each franchise meeting its milestones and reaching a final squad of 15 players.
• Teams and resources ready for each delivery stage.
• Accurate reporting, complete records and a smooth tournament handover.
• Risks and safeguarding concerns identified and escalated promptly.