Forward Deployment Engineer

Maxima; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Maxima is seeking a Deployment Engineer to work side-by-side with Account Executives, delivering live deployments and tailored proofs of concept for enterprise clients. You will design integrations to transaction systems, build custom modules, and tune prompts and models to meet client accounting needs.

You will lead discovery calls, document scope for launches, and collaborate with product and engineering to ensure solutions scale and remain reliable in production as the customer environment

Qualifications

• Bachelor's degree in engineering; computer science preferred but not required.
• 2+ years in forward-deployed engineering, sales engineering, implementation engineering, or solutions engineering.
• Strong verbal and written communication skills with direct customer interaction.
• Proficiency in Go, TypeScript, or Python.
• Experience working with Account Executives on technical sales processes for enterprise customers.
• Proactive, highly motivated, and able to handle startup pace.

Responsibilities

• Work with Account Executives on complex deal cycles involving multiple stakeholders.
• Run technical proof-of-concept processes and present tailored demos.
• Lead technical discovery calls and write implementation scoping documents.
• Tune prompts and models to optimize AI performance for each client.
• Build integrations to transaction systems and custom modules for go-live.
• Partner with product and engineering to deliver customer requests.
• Troubleshoot, debug, fix, and upgrade software for production reliability.

Skills

Go

TypeScript

Python

Communication

Education

Bachelor's degree in engineering

Job description

As a Deployment Engineer, you get customers live. You will sit alongside Account Executives through complex deal cycles, run technical proofs of concept, and then build what each customer needs to launch: integrations to their transaction systems, custom modules, and prompt and model tuning so the AI performs the way their accounting requires. When something breaks in production, you are the one who fixes it. This is engineering with a customer in the room. Communication matters as much as code.

Responsibilities:

• Work with Account Executives on complex deal cycles involving multiple stakeholders
• Run technical proof-of-concept processes and present tailored demos based on customer and business needs.
• Lead technical discovery calls and write the implementation scoping document for each customer that launches with Maxima.
• Tune prompts and models to get the right AI performance for each client.
• Build integrations to transaction systems such as revenue, billing, and accounts payable, and the custom modules customers need to go live.
• Partner with product and engineering to deliver on customer requests and advocate for customer needs.
• Troubleshoot, debug, fix, and upgrade software for reliable performance in production, and support deployed solutions over time.

Requirements:

• 2 or more years in forward-deployed engineering, sales engineering, implementation engineering, or solutions engineering.
• Bachelor's degree in any engineering discipline; computer science preferred but not required.
• Strong verbal and written communication skills and comfort working directly with customers.
• Proficiency in languages such as Go, TypeScript, or Python.
• Experience working with Account Executives on technical sales processes for enterprise customers.
• Proactive, highly motivated, and able to handle the intensity and pace of a startup.