Forward Deployed Engineer (FDE) Salesforce Commerce Cloud Experts

LTM; Dadri; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

LTM is hiring a Forward Deployed Engineer (FDE) Salesforce Commerce Cloud Expert in India to lead discovery workshops and design storefront experiences for B2B and B2C contexts. You will drive integration across CRM, ERP, OMS, and payments while optimizing performance and personalization.

You will also support testing, releases, production readiness, and post-go-live enhancements, and identify AI-enabled use cases such as assisted buying and service-to-commerce.

Qualifications

• Experience with Salesforce Commerce Cloud in B2B and B2C contexts.
• Ability to design and implement storefront capabilities and integrations.
• Familiarity with CRM/ERP/OMS integrations and related data flows.

Responsibilities

• Run commerce discovery workshops covering customer journey, catalog, pricing, promotion, order and fulfillment processes.
• Design and implement B2BB2C Commerce Cloud storefront capabilities, catalog, checkout and account experiences.
• Integrate Commerce Cloud with CRM, ERP, OMS, payment, tax, inventory and fulfillment systems.
• Optimize performance, conversion, cart experience, personalization and search/discovery journeys.
• Support testing, release management, production readiness and post-go-live enhancements.
• Identify AI agent-focused commerce use cases such as assisted buying, service-to-commerce and recommendations.
• Build reusable commerce accelerators and implementation playbooks.

Skills

Commerce Cloud B2B

B2C Commerce

Process Integration

Architecture

Personalization

CX Optimization

Data Catalog Management

Education

B2B Commerce Administrator or B2C Commerce Developer

Salesforce Administrator

Sales Cloud Consultant

Service Cloud Consultant

Platform App Builder Platform Developer I

Agentforce Specialist

FDE Ready Practitioner

Job description

Role Description

Greetings from LTM.

We are hiring for Forward Deployed Engineer (FDE) Salesforce Commerce Cloud Experts.

Here is the JD.

• Run commerce discovery workshops covering customer journey catalog pricing promotion order and fulfillment processes


• Design and implement B2BB2C Commerce Cloud storefront capabilities catalog checkout and account experiences


• Integrate Commerce Cloud with CRM ERP OMS payment tax inventory and fulfillment systems


• Optimize performance conversion cart experience personalization and searchdiscovery journeys


• Support testing release management production readiness and postgolive enhancements


• Identify AIAgentforce commerce use cases such as assisted buying servicetocommerce and recommendations


• Build reusable commerce accelerators and implementation playbooks

Certificates

• B2B Commerce Administrator or B2C Commerce Developer


• Salesforce Administrator


• Sales Cloud Consultant


• Service Cloud Consultant


• Platform App Builder Platform Developer I


• Agentforce Specialist


• FDE Ready Practitioner

Core Skills

• Commerce Cloud B2B


• B2C Commerce


• Process Integration


• Architecture


• Personalization


• CX Optimization


• Data Catalog Management