Forward Deployed Engineer (FDE) – Agentforce & AI Expert

LTM; Dadri; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

LTM is seeking a Forward Deployed Engineer (FDE) – Agentforce & AI Expert with 15–25 years of experience to drive enterprise AI deployments.

The role focuses on identifying use cases, designing Agentforce agents, and integrating with Salesforce CRM Data Cloud and other enterprise data sources. Strong emphasis on security, testing, and scalable playbooks.

Qualifications

• Minimum 15+ years of experience in enterprise AI/automation roles.
• Experience in designing and deploying Agentforce agents with prompts and guardrails.
• Proven ability to integrate Agentforce with Salesforce CRM Data Cloud and enterprise systems.

Responsibilities

• Identify Agentforce use cases and define success metrics and deployment roadmap.
• Design and build Agentforce agents including topics, actions, instructions, prompts and guardrails.
• Connect Agentforce with Salesforce CRM Data Cloud and enterprise sources.
• Apply prompt engineering, testing, and optimization to improve quality and throughput.
• Implement security, trust, compliance and human-in-the-loop patterns.
• Troubleshoot agent performance, adoption blockers, and integration issues.

Skills

Agentforce

Data 360

RAG Unstructured data

Data Integration

Core Salesforce Platform

Salesforce AI integration

Tools

Salesforce CRM

Job description

Role Description

Greetings from LTM.

We are hiring Forward Deployed Engineer (FDE) – Agentforce & AI Expert.

Here is the JD-

Total Experience should be 15 yrs - 25 yrs

• Identify Agentforce use cases and define business outcomes success metrics and deployment roadmap
• Design and build Agentforce agents including topics actions instructions prompts and guardrails Experience in AFDX ability to leverage AI to create agents
• Connect Agentforce with Salesforce CRM Data Cloud knowledge sources APIs and enterprise systems
• Apply prompt engineering testing and optimization practices to improve response quality and task completion
• Implement security trust compliance and humanintheloop design patterns
• Troubleshoot agent performance adoption blockers and integration issues during pilot and production rollout
• Create reusable Agentforce assets playbooks and accelerators for scale
• Knowledge of how to use Data 360 and Salesforce capabilities for structured and unstructured data grounding
• Ability to debug trace and map bottomup patterns to established KPI standards and propose ongoing improvements to AI deployments
• Knowledge of enterprise AI patterns and Salesforce AI integration core platform external AI integration custom MCP A2A patterns

Certificates

Agentforce Specialist

Salesforce Administrator

Data Cloud Consultant

Platform Developer I App Builder

FDE Ready Practitioner

Core skills

Agentforce Agent Script

Data 360

RAG Unstructured data integration

Data Integration

Core Salesforce Platform