Food & Beverage Director – Strategy & Performance

Hyatt Hotels Corporation; Gurugram District; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

India Consultancy Private Limited is seeking a senior leader for F&B Strategy and Performance based in the Gurgaon region. The role focuses on establishing planning, reporting and performance-management disciplines for regional F&B, delivering timely insights on portfolio performance and aligning budget/forecast processes with strategic priorities.

You will coordinate inputs from Culinary, FOH/Bar, Events, Marketing and hotels, develop strategic analyses and business cases, track KPIs, and drive

Qualifications

• 15+ years of experience in F&B performance, hotel finance, commercial planning or multi-unit operations.
• Strong budgeting, forecasting, P&L analysis, benchmarking and KPI design.
• Experience partnering with senior leaders and cross-functional stakeholders.

Responsibilities

• Establish planning, reporting, analytical and performance-management discipline for regional F&B.
• Provide timely insights into portfolio performance and support budget/forecast processes.
• Maintain regional KPIs and tools, coordinate improvement plans and exec materials.
• Prepare strategic analysis, business cases and recommendations for decisions.
• Coordinate inputs from Culinary, FOH/Bar, Events, Marketing and hotels.
• Lead benchmarking across hotels, outlets and markets and explain variances.

Skills

F&B performance

Budgeting & Forecasting

Executive communication

Business partnering

Analytical thinking

Education

Hotel Management / Finance / Business Administration / Economics degree or diploma

Tools

Excel

Financial modelling

BI tools / dashboards

Reporting systems

Job description

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"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

India Consultancy Private Limited

IN - HR - Gurgaon

Food and Beverage

Department Head/Manager

Full-time

Local

Summary

Position Summary

The F&B Director – Strategy & Performance will establish the planning, reporting, analytical and performance-management discipline for regional F&B.

The role will provide accurate and timely insight into portfolio performance, support budget and forecast processes, maintain regional KPIs and tools, coordinate improvement plans and prepare executive-level materials for decision-making.

Regional F&B Strategy and Annual Planning

Support the Director of F&B in preparing the annual F&B strategy and operating plan.

Translate strategic priorities into measurable initiatives, targets and milestones.

Coordinate inputs from Culinary, FOH/Bar, Events, Marketing and hotels.

Prepare strategic analysis, business cases and recommendations.

Track progress against annual priorities and identify emerging risks and opportunities.

Budgeting, Forecasting and Financial Planning

Coordinate the regional F&B budget and forecast process.

Establish planning timelines, templates, assumptions and submission requirements.

Review hotel submissions for completeness, consistency and commercial logic.

Analyse forecast changes, gaps and variances.

Partner with Finance to reconcile F&B reporting with official financial results.

KPI, Reporting and Performance Management

Define and maintain regional F&B KPIs and reporting standards.

Produce weekly flashes, monthly performance packs and quarterly reviews.

Lead benchmarking across hotels, outlets and markets.

Provide clear explanations of performance drivers and variances.

Ensure reports are accurate, timely, concise and decision-oriented.

Portfolio Improvement and Performance Enablement

Coordinate structured improvement plans for underperforming hotels or outlets.

Support hotels in diagnosing revenue, cost, productivity, control and profitability gaps.

Establish baselines, targets and benefits for improvement initiatives.

Monitor implementation progress and escalated delays.

Evaluate whether interventions are producing measurable results.

P&L, Business Cases and Commercial Analysis

Partner with Finance on F&B P&L delivery, business cases, capex and return-on-investment analysis.

Analyse revenue, profitability, food cost, beverage cost, labour productivity and outlet performance.

Highlight risks to revenue, profitability, cost and productivity.

Provide recommendations to improve commercial outcomes.

Support strategic projects, openings, conversions and repositioning initiatives with financial analysis.

Systems, Tools and Digital Enablement

Partner with IT and systems teams on F&B reporting and operating tools.

Improve data availability, accuracy, consistency and usability.

Support dashboard, reporting and automation initiatives.

Ensure hotel teams understand reporting requirements and tools.

Promote practical use of data in operating decisions.

Qualifications

15+ years of experience in F&B performance, hotel finance, commercial planning, business analytics or multi-unit operations.

Strong experience in budgeting, forecasting, P&L analysis, benchmarking and KPI design.

Experience in portfolio performance management and improvement planning.

Strong understanding of hotel F&B operations, outlet economics, cost controls and profitability drivers.

Experience partnering with senior leaders, Finance, hotel teams and cross-functional stakeholders.

Strong analytical, structured problem-solving, business-partnering and executive-communication skills.

Hospitality-sector and multi-market experience preferred.

Education and Expertise (i.e. certificates, licenses, etc.)

Degree or diploma in Hotel Management, Finance, Business Administration, Economics or a related field.

Finance, analytics, business or management qualification preferred.

Advanced proficiency in Microsoft Excel, financial modelling, business-intelligence tools, dashboards and reporting systems.

Working knowledge of project-management, collaboration and presentation tools.

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