Food And Beverages Associate

Radisson Collection; Makroniya Khurd; On-site; INR 600,000 - 800,000; Full time

Job summary

Radisson Hotel Group in Sagar, Madhya Pradesh, India, seeks an on-site Learning and Development Executive to design, coordinate and deliver training programs that elevate service excellence, brand standards and operational performance across the hotel. You will conduct training needs analyses, create learning content, facilitate workshops and track attendance, with regular reports to management.

Collaboration with department heads and HR will underpin onboarding, career development and a culture

Qualifications

• Experience designing and delivering training programs.
• Ability to conduct training needs analyses.
• Strong collaboration with department heads and HR.
• Compliance with internal standards and audit requirements.

Responsibilities

• Coordinate and deliver training programs supporting service excellence.
• Conduct training needs analyses and assess learning impact.
• Facilitate workshops and on-the-job training for team members and leaders.
• Track attendance and prepare management reports on learning outcomes.

Skills

Learning & Development

Training delivery

Stakeholder management

Job description

Job Description:

Company Description

Radisson Hotel Group is an international hotel group with over 1,600 hotels in operation and under development across more than 100 countries in EMEA and APAC. The Group is in a strong growth phase, expanding its diverse portfolio of brands under the Radisson Hotels commercial umbrella. Guided by the brand promise “Every Moment Matters” and the “Yes I Can!” service ethos, Radisson focuses on delivering personal, professional, and memorable guest experiences. Its loyalty program, Radisson Rewards, offers streamlined, day-one benefits across a wide range of hotels, while Radisson Meetings provides tailored, 100% Carbon Neutral event solutions. Radisson Hotel Group is committed to caring for people, communities, and the planet, aiming for Net Zero by 2050 and making sustainable hotel stays and travel choices easier through verified sustainability standards.
Role Description This is a full-time, on-site Learning and Development Executive role based at Radisson Hotel Group in Sagar. The Learning and Development Executive will design, coordinate, and deliver training programs that support service excellence, brand standards, and operational performance across the hotel. Responsibilities include conducting training needs analyses, creating learning content and materials, and facilitating workshops and on-the-job training for team members and leaders. The role will track training attendance, assess learning impact, and provide regular reports and recommendations to management. The Learning and Development Executive will collaborate closely with department heads and HR to support onboarding, career development initiatives, and a culture of continuous learning aligned with Radisson’s “Every Moment Matters” and “Yes I Can!” values.

Job Description

Support and assist in the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.

Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.

Collaborate with colleagues to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.

Support and deliver on the strategies and objectives of the food service department taking ownership for assigned areas of responsibility.

Develops and builds own skills, knowledge and experience at every opportunity within the food service department, which aligns with the culture of growth, development and performance expected by the company.

Collaborates with the Head of Department, ensuring that departmental inventory is maintained, that productivity targets are achieved and performance levels are attained

Build and maintain effective working relationships, communicating with key stakeholders whilst promoting the company culture and values.

Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

• Hotel Name: Radisson Hotel Sagar

Requirements: