Food and Beverage Associate

Hilton; Gurugram District; Vor Ort; INR 201.000 - 290.000; Vollzeit

Benefits dieser Stelle

Travel perks

ESPP program

Caregiving support

Crisis concierge

Mental health resources

Health & welfare benefits

Zusammenfassung

Hilton is seeking a Food & Beverage Associate to join our Hotels team in India. You will deliver friendly, attentive service across dining outlets, welcome guests, take orders, and ensure the outlet is ready for service.

You will work with kitchen and other departments to provide a seamless guest experience. Ideal candidates have prior food and beverage or customer service experience, fluent English, and a willingness to work flexible shifts.

Qualifikationen

• Experience in food and beverage, hospitality, or customer service is preferred.
• Fluent in English with good communication and interpersonal skills.
• Ability to stand for extended periods and work in a fast-paced environment.
• Willingness to work shifts, weekends, and public holidays.

Aufgaben

• Deliver warm and attentive service: Welcome guests, take orders, serve food and beverages, and respond promptly to guest requests.
• Create memorable guest experiences: Build positive relationships with guests and handle feedback professionally.
• Maintain service excellence: Follow Hilton service standards and ensure food and beverages are presented and delivered to high quality.
• Support smooth outlet operations: Assist with setup, clearing, resetting, cleaning, before/during/after service.
• Work effectively as a team: Coordinate with colleagues, supervisors, kitchen and other departments for seamless service.
• Promote menu items and special offers to support revenue and minimize wastage.
• Uphold health and safety standards: Follow food safety, hygiene, sanitation, and workplace safety procedures.
• Develop your skills: Participate in training and broaden knowledge of menus and hospitality standards.

Kenntnisse

Hospitality service

Customer service

English communication

Teamwork

Food & beverage knowledge

Shift flexibility

Jobbeschreibung

Job Description:

Picture yourself brightening someones day. When you join our Hotels team, thats exactly what youll do every time you come to work. As a Food & Beverage Associate, youll play an essential role in delivering friendly, attentive, and efficient service across our dining outlets.

Whether welcoming guests, taking orders, serving food and beverages, or ensuring the outlet is ready for service, youll help create experiences that make every stay special.

Responsibilities

• Deliver warm and attentive service: Welcome guests, take orders accurately, serve food andbeverages, and respond promptly to guest requests.
• Create memorable guest experiences: Build positive relationships with guests, anticipatetheir needs, and handle feedback professionally.
• Maintain service excellence: Follow Hiltons service standards and ensure food andbeverages are presented and delivered to the highest quality.
• Support smooth outlet operations: Assist with table setup, clearing, resetting,cleaning, and preparing the outlet before, during, and after service.
• Work effectively as a team: Coordinate closely with colleagues, supervisors,kitchen teams, and other departments to ensure seamless service.
• Support revenue and efficiency: Promote menu items and special offers whereappropriate, process orders accurately, and minimize wastage.
• Uphold health and safety standards: Follow food safety, hygiene, sanitation, alcoholawareness, and workplace safety procedures at all times.
• Develop your skills: Participate in training and continuously build yourknowledge of menus, service techniques, and hospitality standards.

Qualifications

• A passion for spreading the lightand warmth of Hospitality. Acting with Integrity and always doing the rightthing. Inspiring others through Leadership. A belief that Teamwork drives thebest outcomes. A sense of Ownership and accountability. And a focus on the Now,bringing urgency and discipline to every moment, knowing it can make a lastingimpact.
• Previousexperience in food and beverage, hospitality, or customer service is preferred.
• A passionfor delivering friendly and attentive guest service.
• Basicknowledge of food and beverage service procedures.
• Goodcommunication and interpersonal skills.
• Ability towork effectively in a fast-paced, multicultural environment.
• Fluent inEnglish; additional languages are an advantage.
• Positive,team-oriented, and adaptable approach.
• Well-presented,reliable, and committed to maintaining high service standards.
• Flexibilityto work shifts, weekends, and public holidays when required.
• Ability tostand for extended periods and perform the physical requirements of the role.

How We’ll Help You Thrive

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered

Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.