FNA P2P O2C R2R Associate

Infosys BPM; Jaipur; On-site; INR 350,000 - 550,000; Full time

Job summary

Infosys BPM in Jaipur is seeking an accounts payable professional to handle end-to-end invoice processing workflows. You will validate, post, and ensure timely accruals while maintaining quality and compliance standards.

The role focuses on meeting SLA targets, reducing aging, resolving vendor inquiries, and maintaining strong stakeholder communication within a BPO service line environment.

Qualifications

• Bachelor of Commerce required and finance domain knowledge preferred.
• Experience in accounts payable processes is a plus.
• Proficiency with SAP or ERP systems is beneficial.

Responsibilities

• Invoice Processing Accuracy
• Invoice Validation
• Invoice Posting
• TAT Adherence
• First-Time-Right (FTR)
• Productivity
• Process Compliance
• SLA Achievement
• Exception Handling
• ERP/SAP Processing
• Vendor Invoice Management
• Duplicate Invoice Prevention
• Invoice Aging Reduction
• Quality Score
• Volume Handling
• AP Inquiry Management
• Vendor Query Resolution
• Resolution TAT
• Stakeholder Satisfaction
• Ticket Closure Rate
• First Contact Resolution (FCR)
• Escalation Management
• Email Response TAT
• Vendor Relationship Management
• Aging Query Clearance
• Service Quality
• Customer Satisfaction (CSAT)
• Pending Query Reduction
• Communication Effectiveness

Skills

Invoice processing

Validation

Posting

FTR (First Time Right)

SLA management

Communication

Stakeholder management

Education

Bachelor Of Commerce

Tools

SAP ERP

Job description

Job Description

• Invoice Processing Accuracy
• Invoice Validation
• Invoice Posting
• TAT Adherence
• First-Time-Right (FTR)
• Productivity
• Process Compliance
• SLA Achievement
• Exception Handling
• ERP/SAP Processing
• Vendor Invoice Management
• Duplicate Invoice Prevention
• Invoice Aging Reduction
• Quality Score
• Volume Handling
• AP Inquiry KRA Keywords
• Vendor Query Resolution
• AP Inquiry Management
• Resolution TAT
• Stakeholder Satisfaction
• Ticket Closure Rate
• First Contact Resolution (FCR)
• Escalation Management
• Email Response TAT
• Vendor Relationship Management
• Aging Query Clearance
• Service Quality
• Process Compliance
• Customer Satisfaction (CSAT)
• Pending Query Reduction
• Communication Effectiveness

Roles & Responsibilities

• Invoice Processing Accuracy
• Invoice Validation
• Invoice Posting
• TAT Adherence
• First-Time-Right (FTR)
• Productivity
• Process Compliance
• SLA Achievement
• Exception Handling
• ERP/SAP Processing
• Vendor Invoice Management
• Duplicate Invoice Prevention
• Invoice Aging Reduction
• Quality Score
• Volume Handling
• AP Inquiry KRA Keywords
• Vendor Query Resolution
• AP Inquiry Management
• Resolution TAT
• Stakeholder Satisfaction
• Ticket Closure Rate
• First Contact Resolution (FCR)
• Escalation Management
• Email Response TAT
• Vendor Relationship Management
• Aging Query Clearance
• Service Quality
• Process Compliance
• Customer Satisfaction (CSAT)
• Pending Query Reduction
• Communication Effectiveness

Educational Requirement

Bachelor Of Commerce

Preferred Skills

Finance & Accounts->R2R

Service Line

BPO Service Line