Flipkart Work from Home Jobs for Freshers (Diploma/ 10th/ 12th Pass)

Flipkart Group; India; Remote; INR 250,000 - 450,000; Full time

Benefits offered by this job

100% Remote Job

On-the-job Training

Flexible Shift Timings

Health Insurance & EAP (for full-time)

Job summary

Flipkart Group is hiring for work-from-home customer support roles suitable for freshers and entry-level candidates. If you completed 10th, 12th, or a diploma, you can earn, learn, and grow from home with Flipkart.

Roles involve handling queries via chat, email, or phone, providing product/order information, and updating internal databases. Flexible shifts and no prior experience required make this opportunity accessible to students and homemakers.

Qualifications

• Minimum education: 10th Pass, 12th Pass, or Diploma (any stream).
• Basic computer knowledge and familiarity with internet browsing.
• Comfortable communicating in English or regional language (Hindi, Tamil, Telugu, Kannada, etc.).
• Ability to follow written instructions and standard operating procedures.
• A laptop/desktop with internet connection, webcam, and microphone is essential.

Responsibilities

• Handle customer queries via chat, email, or phone with professionalism and clarity.
• Provide timely and accurate information regarding products, orders, deliveries, and returns.
• Update and maintain internal databases with customer information.
• Follow scripts and standard processes to resolve basic issues or escape when necessary.
• Ensure customer satisfaction by delivering prompt support and solutions.
• Collaborate with team members and team leaders through virtual platforms.

Skills

Interpersonal skills

Communication skills

Listening skills

Willingness to learn

Typing speed 25 WPM

Remote work discipline

Education

10th Pass

12th Pass

Diploma (any stream)

Tools

Laptop/desktop

Internet connection

Webcam

Microphone

Job description

Are you looking to kick-start your career with one of Indias leading e-commerce giants? Flipkart is hiring enthusiastic and dedicated individuals for work-from-home opportunities tailored for freshers and entry-level candidates. If you have completed your 10th, 12th, or a diploma course, this is your chance to earn, learn, and grow—all from the comfort of your home!

Key Responsibilities

• Handle customer queries via chat, email, or phone with professionalism and clarity.
• Provide timely and accurate information regarding products, orders, deliveries, and returns.
• Update and maintain internal databases with customer information.
• Follow scripts and standard processes to resolve basic issues or escape when necessary.
• Ensure customer satisfaction by delivering prompt support and solutions.
• Collaborate with team members and team leaders through virtual platforms.

Required Skills and Qualifications

• Minimum education: 10th Pass, 12th Pass, or Diploma (any stream).
• Basic computer knowledge and familiarity with internet browsing.
• Comfortable communicating in English or regional language (Hindi, Tamil, Telugu, Kannada, etc.).
• Ability to follow written instructions and standard operating procedures.
• A laptop/desktop with internet connection, webcam, and microphone is essential.

Experience

• No prior experience required.
• Freshers and candidates with up to 1 year of experience in customer service, data entry, or online jobs are welcome.

Working Hours

• Flexible working hours: Choose between part-time (4 hours/day) or full-time (8 hours/day) shifts.
• Rotational shifts available, including morning, afternoon, or evening slots.
• Weekly off on rotational basis.

Knowledge, Skills, and Abilities

• Strong interpersonal and communication skills.
• Willingness to learn and adapt to new tools and technologies.
• Reliable, punctual, and self-disciplined when working remotely.
• Ability to stay productive without constant supervision.
• Basic typing speed and accuracy (minimum 25 WPM preferred).
• Good listening skills and customer-first mindset.

Benefits

• 100% Remote Job – Work from the comfort of your home.
• Onthe-job Training – No experience needed.
• Timely Salary with Performance Bonuses.
• Flexible Shift Timings.
• Career Growth Opportunities within Flipkart.
• Ideal for students, homemakers, and freshers.
• Health Insurance & Employee Assistance Program (for full-time roles).

Why Join Flipkart?

Flipkart is not just a workplace it is a platform for you to begin a professional journey with endless opportunities. We promote a culture of learning, inclusiveness, and remote innovation. Whether you are taking your first job or looking to explore digital career paths, Flipkart provides a stable, secure, and supportive environment for all.