FinOps Manager

Tazapay; India; On-site; INR 1,250,000 - 1,800,000; Full time

Job summary

Tazapay in Delhi is seeking an Assistant Manager/Manager Fin Ops to oversee regulatory reporting, rail controllership, and escalation management.

The role requires 6–10 years in fintech operations and a finance background, with strong MS-Excel and documentation skills and the ability to coordinate with multiple stakeholders in a matrix organisation.

Join a fast-paced fintech environment and drive process improvements across compliance, reconciliation, and cross-functional collaboration.

Qualifications

• Atleast 6-10 years of experience in Operations of Payment Gateway / E-wallet/ Fintech firm.
• Master’s or Bachelor’s degree in finance, accounting, or a related field.
• Strong MS-Excel and documentation skills.

Responsibilities

• Prepare, review, and submit regulatory reports across multiple jurisdictions.
• Own end-to-end reconciliation across payment rails and ensure 100% rail balance reconciliation.
• Escalate rail-related issues and coordinate with banks, processors, networks, and PSP partners.

Skills

MS-Excel

Documentation

Interpersonal skills

Stakeholder management

Communication

Education

Master's/Bachelor's degree in finance or accounting

Job description

Job Description:

Job Title – Assistant Manager/Manager - Fin Ops

Location: Delhi- India

Roles and Responsibilities

1. 1. Regulatory Reporting & Compliance
   • Prepare, review, and submit regulatory reports as per applicable regulatory requirements from license regulators across multiple jurisdictions.
   • Ensure accuracy and completeness of data used for regulatory filings.
   • Track regulatory reporting timelines and ensure adherence to defined SLAs.
   • Identify potential compliance gaps and proactively elevate risks.
   • Assist in internal and external audits, including preparation of audit schedules and responding to audit queries.
   • Develop and maintain SOPs for regulatory reporting workflows and approval protocols.
2. 2. Rail controllership
   • Own end-to-end reconciliation across payment rails (UPI, Cards, Net Banking, Wallets, Cross-border rails, etc.) for both costs and transactions including setup and monitoring of the finrecon system
   • Support automation initiatives to improve reconciliation accuracy and efficiency.
   • Ensure 100% of rail balances are reconciled
3. 3. Rail Escalations & Stakeholder Management
   • Act as the primary escalation point for rail-related operational issues.
   • Coordinate with banks, processors, networks, and PSP partners for issue resolution.
   • Work closely with Tech, Product, and Business teams to investigate transaction failures or reconciliation breaks.

Requirements:

• Atleast 6-10 years of experience in Operations of Payment Gateway / E-wallet/ Fintech firm.
• Master’s or Bachelor’s degree in finance, accounting, or a related field.
• Strong MS-Excel and documentation skills
• Excellent interpersonal and communication skills, both written and verbal.
• Experience in working with multiple internal stakeholders in a matrix organisation
• Problem solving, critical thinking and analytical skills, with an ability to organize and work independently with rapidly changing priorities.
• Exceptional attention to detail and organizational skills
• Proactive, deadline-driven, and capable of managing multiple ongoing obligations.