Financial Counsellor

Nextenti Tech Private Limited; Hyderabad; Sur place; INR 250 000 - 450 000; Plein temps

Résumé du poste

Nextenti Tech Private Limited in Hyderabad is seeking a capable Financial Counselor to guide patients and families through billing procedures, costs, and payment options. You will assist with insurance benefits and work with the Admin & Billing team to ensure transparency in financial matters.

Responsibilities include resolving billing discrepancies, maintaining detailed records of counseling sessions, and liaising with insurers to facilitate patient services.

Qualifications

• Provide comprehensive financial counseling to patients and families.
• Explain billing procedures and financial obligations clearly.
• Assist patients in navigating healthcare costs and insurance benefits.
• Collaborate with billing to resolve discrepancies in patient accounts.

Responsabilités

• Coordinate with Admin & Billing to streamline billing processes.
• Maintain up-to-date knowledge of healthcare financing policies.
• Develop strategies to improve patient satisfaction with financial services.
• Guide patients on payment plans or financial aid options.
• Prepare records of counseling sessions and patient interactions.
• Liaise with insurance companies to facilitate services.

Connaissances

Financial counseling

Billing knowledge

Insurance navigation

Customer service

Formation

Graduate

Description du poste

• Provide comprehensive financial counseling to patients and their families, ensuring they understand billing procedures and financial obligations.
• Assist patients in navigating healthcare costs, insurance benefits, and potential payment plans or financial aid options.
• Collaborate with the billing department to resolve any discrepancies or issues in patient accounts.
• Maintain updated knowledge of healthcare financing policies, insurance regulations, and billing practices.
• Develop and implement strategies to improve patient satisfaction regarding financial services.
• Offer guidance on managing outstanding balances and explore viable solutions for payment.
• Support the administrative team in streamlining billing processes and enhancing financial transparency.
• Prepare and maintain detailed records of financial counseling sessions and patient interactions.
• Address and resolve patient inquiries or concerns regarding their financial accounts promptly and professionally.
• Liaise with insurance companies and other external financial entities to facilitate patient services.

Job Description

• Provide comprehensive financial counseling to patients and their families, ensuring they understand billing procedures and financial obligations.
• Assist patients in navigating healthcare costs, insurance benefits, and potential payment plans or financial aid options.
• Collaborate with the billing department to resolve any discrepancies or issues in patient accounts.
• Maintain updated knowledge of healthcare financing policies, insurance regulations, and billing practices.
• Develop and implement strategies to improve patient satisfaction regarding financial services.
• Offer guidance on managing outstanding balances and explore viable solutions for payment.
• Support the administrative team in streamlining billing processes and enhancing financial transparency.
• Prepare and maintain detailed records of financial counseling sessions and patient interactions.
• Address and resolve patient inquiries or concerns regarding their financial accounts promptly and professionally.
• Liaise with insurance companies and other external financial entities to facilitate patient services.

Location

Hitechcity, Hyderabad, Telangana, India 500084

Qualification

Any graduate

Department

Admin & Billing