Field Trainer

Rebel Foods Pvt. Ltd.; Chennai District; On-site; INR 350,000 - 520,000; Full time

Job summary

Rebel Foods Pvt. Ltd. in Chennai invites applications for a Field Trainer to work closely with the kitchen operations team, conducting training sessions for kitchen management and visiting outlets regularly.

The role requires 2–3 years of experience in training within QSR/restaurants, strong communication, SOP knowledge, and willingness to travel. The position is on-site with six days of work per week.

Qualifications

• Experience in training roles within QSR/restaurant chains.

Responsibilities

• Regularly visit kitchens to assess training needs.
• Review product quality and customer service parameters.
• Conduct training sessions for kitchen management.
• Ensure proper and effective product launches.
• Analyze and improve kitchen-level processes.
• Willing to travel across the city.

Skills

Customer-first thinking

Communication skills

People management

Multi-tasking

SOP knowledge

Team player

Training & travel

Job description

Role - Field Trainer

Location - Chennai | 6 Days working

Experience - 2-3 yrs

About the company:

We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet, superfast.

The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years. Rebel Foods' current presence in India & Middle East with close to 50 brands and 4500+ internet restaurants has been built on The Rebel Operating System.

While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core.

We urge you to refer to the below to understand how we are changing the restaurant industry before applying at Rebel Foods.

We urge you to refer to the below to understand how we are changing the restaurant industry before applying at Rebel Foods.

https://spirit.rebelfoods.com/why-is-rebel-foods-hiring-super-talented-engineers-b88586223ebe

https://spirit.rebelfoods.com/how-to-build-1000-restaurants-in-24-months-the-rebel-method-cb5b0cea4dc8

https://spirit.rebelfoods.com/winning-the-last-frontier-for-consumer-internet-5f2a659c43db

https://spirit.rebelfoods.com/a-unique-take-on-food-tech-dcef8c51ba41

About the Role:

The Field trainer is a key position within the organization; working closely with the kitchen Operations team and conducting training sessions for all kitchen management. Regular kitchen visits to understand and address the training needs of the Kitchen team,a person should be highly motivated & passionate towards the required training & development area.

As a Field Trainer following would be your core responsibilities:

• Regularly conduct Kitchen visits to understand and address the training needs of the Kitchen team
• Regularly review product quality and focus on improving the customer service parameters
• Conduct training sessions for all Kitchen management.
• Make sure that the product launches happen in a proper and effective manner
• Responsible for analyzing and improving the kitchen level process.

You shall be expected to lead by example and uplift our staff during busy moments in our fast-paced environment. Alongside ensuring that our kitchen runs smoothly and customers have pleasant delivery experiences.

• Flexible to travel across the city.

Skills Required:-

• Should work toward Customer first thinking by training the team
• Good Communication Skills, People management skills, Multi-tasking.
• Good SOP Knowledge.
• Should be able to work together in a team and be an effective team player.
• Ability to conduct training sessions & willingly travel across Zone.
  Experience working in similar role across QSR / restaurant chains.

The Rebel Culture:

We believe in empowering and growing people to perform the best at their job functions. We follow Outcome-oriented, fail-fast iterative & collaborative culture to move fast in building tech solutions. Rebel is not a usual workplace. The following slides will give you a sense of our culture, how Rebel conducts itself and who will be the best fit for our company. We suggest you go through it before making up your mind.

Culture@Rebel