Field Supervisor - Bangalore Central

Rentokil Initial; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Job summary

Rentokil PCI in Bengaluru, Karnataka is seeking a JM Supervisor to lead a team of technicians in delivering termite and related pest-control services. The role focuses on meeting contractual obligations, maintaining high workmanship standards, and coordinating with internal staff and external stakeholders.

The ideal candidate will have at least a 10th pass with L1 training, basic computer skills, and the ability to read and write in the local language; English preferred.

Qualifications

• Minimum 10th pass with ability to read and write in local language; English preferred.
• Completed L1 Training Program; L2 preferred.
• Optionally owns a two-wheeler with valid license.

Responsibilities

• Manage a team of technicians and deliver service excellence.
• Ensure contractual obligations are met and high workmanship standards.
• Supervise termite and SME jobs; support solo technicians when needed.
• Allocate materials, monitor usage and stock levels, and plan next day’s schedule.
• Prepare materials for technicians and optimise resource utilisation.
• Conduct regular stock checks and maintain clean, organized stores.
• Monitor PPE distribution and service quality during visits.

Skills

PMS knowledge

SCP operations

Leadership skills

Team player

Strong communication

Independence

Positive attitude

Well groomed

Education

10th pass or higher

L1 Training Program completed

Job description

About Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, it was formed in 2017 through a joint venture between Pest Control India, the country's number one pest control company, and Rentokil, the world's leading pest control brand. The company operates across 300 locations in India.

For more details: https://www.rentokil-pestcontrolindia.com

About The Role

The JM Supervisor is responsible for managing a team of technicians and delivering quality termite services. The incumbent reports to the OM/AOM/Sr OE and works as part of a multi‑functional team, collaborating with internal staff and external stakeholders.

Job Responsibilities

• Manage a team of technicians and deliver Service Excellence through the team.
• Ensure contractual obligations to customers are met and maintain consistently high standards of workmanship.
• Supervise termite jobs, SME jobs in the absence of TSPO jobs, and support solo technicians when required.
• Issue materials, chemicals, fuel and monitor & optimise consumption.
• Verify physical stock every 15 days and match with NAV.
• Prepare bags and materials for technicians one day in advance of the next day’s schedule.
• Allocate technicians for daily deployment in coordination with SPs as per OTOZ.
• Reduce material consumption at site and in route to optimise resource utilisation.
• Inform BM/OM of non‑moving material each month and monitor expiry dates, notifying OM/BM 3‑4 months in advance.
• Update OE on surplus stock or near‑expiry items and prepare indents.
• Conduct physical stock taking at branch and customer sites.
• Ensure the store remains clean and in a neat condition.
• Check PPE distribution, check and issue as needed.
• Check service quality during supervision & surprise visits.
• Supervise termite jobs and optimise Time on Site for termite jobs.
• Improve the quality of termite jobs to reduce complaints.
• Encourage more technicians to submit leads.

Key Result Areas

• Control & reduce material cost.
• Effective utilisation of squad and improve termite Time on Site.
• Reduce TSPO complaints.
• Increase the number of technicians submitting leads.
• Streamline PPE usage, store material issue & receipt.

Competencies (Skills Essential To The Role)

• Proven skills in various PMS.
• Knowledge of SCP operations.
• Assertive, self‑confident and a team player.
• Positive attitude.
• Take pride in their work.
• Ability to work independently.
• Leadership skills for getting work done, persuasive.
• Well groomed.

Educational Qualification / Other Requirements

• Minimum 10th pass (preferably 10+2); can read & write in local language (English preferred).
• Successfully completed L1 Training Program (L2 preferred).
• Preferably possess a two‑wheeler with a valid driving license.
• Working knowledge of computers is an added advantage.

Benefits

What can you expect from RPCI?

• Safety
• Integrity
• Innovation
• Learning & Development
• Open & Transparent
• Performance Orientation

DEI Statement

At RPCI, we believe in a commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.