Field Service Officer

Westinghouse Air Brake Technologies Corporation; Krishnagiri District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Westinghouse Air Brake Technologies Corporation is seeking a field service engineer to manage retrofits, maintenance and overhauls at customer sites for FT products. The role requires coordinating with site leadership, following safety norms, and ensuring timely customer sign-off on service activities.

We value candidates with BE/BTech or diploma engineering backgrounds and 2–6 years in railway equipment maintenance. Location is Patna/Bihar with transferrable scope based on business needs.

Qualifications

• Minimum BE/B Tech Degree or Diploma in Engineering.
• Minimum 2–6 years of experience.
• Railway industries experience is preferrable.

Responsibilities

• Attend 5 Minutes Communication daily meeting with Site leader.
• Follow 2 min Safety warning at customer site daily.
• Execute all Field scheduled operations (retrofit, overhaul, maintenance) to meet objectives.
• Know and use special tools required during Warranty attention and maintenance.
• Ensure efficient use of site inventory for maintenance and overhaul.
• Provide feedback of field experience to improve product reliability.
• Get signed off via joint notes from the customer after maintenance.
• Responsible for EHS at the customer site.
• Maintain 5S at the workplace at the customer site.
• Periodically report open points to customer and follow up until closed.

Skills

Field service operations

Maintenance planning

Railway industry experience

Education

BE/B Tech or Diploma in Engineering

Job description

Job Description:

Job Description

Key missions of the position:

• Planning and Implementation of all the retrofits/maintenance & overhauling of products at Customer site
• Align with customer out turn of Coaches or Locomotive in workshops, sheds & depots and secure maintenance of FT products as per the customer contract agreements
• Maintain Environment, health and safety at workplace at customer site as per Wabtec Standard
• Improve Customer response time
• Cost Effectiveness by improving efficiency during overhauling and maintenance.

Main responsibilities:

• Attend 5 Minutes Communication daily meeting with Site leader
• Every day follow 2 min Safety warning at customer site
• Execute all Field scheduled operations (retrofit, overhaul, maintenance etc.) in order to meet FT objectives and Customer requirements
• Have knowledge of special tools required during Warranty attention & maintenance and use them effectively .
• Ensure efficiently use of site inventory required for maintenance and overhaul
• Ensure feedback of field experience at all stages to improve reliability of the products
• Ensure to get signed off in the form of joint notes from customer immediately after performing maintenance .
• Responsible of EHS (Environment, Health and Safety) organization & deployment
• Maintain 5 S at work place at customer site
• Periodic reporting of the open points of Customer and follow ups till the action is closed.

Qualification

• Minimum BE/B Tech Degree or Diploma in Engineering.
• Minimum 2-6 years of experience
• Railway industries experience is preferrable

Location: Patna/Bihar (Transferrable based on business neeed)

Additional Information

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