Field Service Engineer - Delhi

3661 DHR Holding India Pvt. Ltd.; India; Remote; INR 800,000 - 1,200,000; Full time

Job summary

Leica Biosystems, a Danaher operating company, seeks a Field Service Engineer for North India. The role covers installation, preventive maintenance, and repair of histology and pathology systems, with on-site coverage for Delhi NCR and North India. Requires a biomedical/electronics/IT degree and strong English.

Extensive travel (>50%) is expected, including overnight trips. You will interact with hospital staff and labs, delivering reliable service and driving growth in annual service revenue.

Qualifications

• Degree in Bio-medical engineering, Electronics or IT.
• Experience in Clinical diagnostic or Histopathology product supports.
• Strong English communication and problem-solving abilities.

Responsibilities

• Install, maintain and repair histology, digital pathology and staining systems.
• Provide on-site, phone, email and remote support; meet response targets.
• Build relationships with lab managers and clinicians; contribute to service growth.

Skills

English proficiency

Problem solving

Team player

Remote support tools

Education

Bio-medical engineering degree

Electronics degree

IT degree

Tools

Remote support tools

Job description

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. At Leica Biosystems, we’re not just shaping the future of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System which makes everything possible.

The Field Service Engineer (FSE) will be in charge of delivering excellent service support either on site or via phone, email and remote support to end users and channel partners on our core histology, digital pathology and advanced staining products to our academic research, clinical diagnostic customers in North India. FSE is responsible for installation, maintenance and repair of the system with full technical background of the system, use of proper tools and understanding of the standard process. This position reports to the Regional Service Manager [North-East] and is part of the Service department located in New Delhi and will be an on-site role to cover entire Delhi NCR and North India as per requirement.

In this role, you will have the opportunity : For Installation, Preventive maintenance, Breakdown Support and all Operation related activity, manage service activities effectively within assigned territory while meeting response-time and productivity targets. Build strong relationships with laboratory managers, Pathologists, Bio-medical, hospital stakeholders and gather customer feedback and proactively communicate market insights to management. Commercial and Service growth towards achievement of annual service revenue targets.

The essential requirements of the job include: Degree in Bio-medical engineering, Electronics, IT and experience in Clinical diagnostic or Histopathology product supports. Good understanding of computer hardware, software, networking, and remote support tools. Good command of written and spoken English and a team player with own initiative who focus on problem solving skills

Travel, Motor Vehicle Record & Physical/Environment Requirements: Extensive travel =/>50%, Overnight journey within North Region Ability to respond to customer service needs on short notice when required. Ability to lift, move or carry equipment up to 120 lb. Valid driving license preferred.

Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.

Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact. Please read our Applicant Data Privacy Notice carefully here.