FDC OTC Applications Support Technology Lead Analyst

Citigroup Inc.; Nanded District; On-site; INR 5,000,000 - 8,000,000; Full time

Job summary

Citigroup Inc. invites applications for the Futures OTC Apps Support Tech Lead Analyst role in India. This senior position requires guiding multiple technology teams, defining system enhancements, and delivering high-impact solutions within a complex financial apps environment.

You will work with Product Owners and Analysts to document requirements, assess risks, and drive strategic decisions while coaching junior staff and ensuring regulatory compliance and strong technical standards.

Qualifications

• 10+ years of experience in technology/operations.
• Strong problem solving and strategic thinking.
• Demonstrated leadership, interpersonal skills and relationship building.
• Service oriented attitude.
• Ability to work in a fast-paced environment.
• Experience gathering requirements for large development projects.
• Proficient with basic technical tools and systems.
• Excellent interpersonal and communication skills.

Responsibilities

• Partner with multiple technology teams to integrate functions and define system enhancements.
• Provide expertise in apps support with advanced understanding of the area.
• Define scope and objectives for complex application enhancements and problem resolution through analysis.
• Collaborate with Product Owners, Business Analysts and Systems Analysts to document impacts.
• Assess implications of applying technology to the current environment.
• Identify risks, vulnerabilities and security issues; communicate impact and mitigation options.
• Coach and allocate work to new or lower level analysts.
• Provide in-depth analysis to define problems and develop innovative solutions.
• Influence strategic functional decisions through advisory services.
• Support risk management and ensure regulatory compliance.

Skills

10+ years exp

Problem solving

Strategic thinking

Leadership

Interpersonal skills

Requirements gathering

Communication skills

Education

Bachelor’s degree

Job description

The Futures OTC Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities

• The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
• Provides expertise in area and an advanced level of understanding of the principles of apps support.
• Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.
• Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
• Considers the implications of the application of technology to the current environment.
• Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
• Acts as advisor or coach to new or lower level analysts; allocates work.
• Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
• Persuades and influences others through strong and comprehensive communication and diplomacy skills
• Performs other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications

• 10+ years experience
• Practical problem solving and strategic thinking skills
• Demonstrated leadership, interpersonal skills and relationship building skills
• Service oriented attitude
• Ability to work in a fast-paced environment
• Experience working or leading requirement gathering efforts for multiple large development projects at one-time
• Proficient using basic technical tools and systems
• Good interpersonal and communication skills

Education

• Bachelor’s/University degree, Master’s degree preferred

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.