Failure Analysis Technical Leader

Cisco Systems, Inc.; Bengaluru; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Cisco Systems, Inc. is seeking a seasoned Failure Analysis Technical Lead to guide EMS partners, isolate root causes of customer issues, and drive corrective and preventive actions in a high‑speed electronics environment.

You will work with Product Leads, Technical Leads, and Customer Support to replicate reported issues, articulate technical findings, and push for rapid resolutions across multiple engineering domains.

Qualifications

• Bachelor's degree in electrical or computer engineering with 13+ years of related experience.
• Experience with sophisticated high speed board design and board bring-up.
• Experience with high-speed SERDES (>=25G) system design, signal integrity issues, and power distribution techniques.
• Familiarity with board design tools such as Cadence Allegro or similar tools.

Responsibilities

• Failure Analysis Technical Lead will work with and drive EMS partners to deliver timely and accurate results in duplicating, isolating root cause of customer issues.
• Work closely with a multi-functional team of Product Leads, Technical Leads and Customer Support to accelerate replicate customer reported issue.
• Articulate key technical issues to stakeholders, sense issues early, identify impact and partner to drive resolution.
• Collaborate with PQE/CEs and drive Corrective/ Preventive action. Design Issue, MFG Issue, Process, supplier issue.
• Participate in initiatives to enhance existing test strategies, methodologies and test/diagnostic coverage for field returns to aim for improvements in the accuracy of the fault duplication and isolation.

Skills

High-speed board design

Signal integrity

Power distribution techniques

High-speed SERDES (25G)

Network interfaces

Education

Bachelor's degree in Electrical or Computer Engineering

Master's degree in Electrical or Computer Engineering

Tools

Cadence Allegro

Job description

Meet the Team

We are Cisco's Failure Analysis team, which plays a critical role in ensuring high Customer/Product quality. The Quality organization is responsible for delivering customer focused quality, reliability solutions and infrastructure for Cisco products. It is committed to driving a competitive advantage for Cisco by ensuring innovation and excellence in manufacturing technology, test, and component engineering, NPI, and closed-loop quality management.

Your Impact

You are a problem solver and looking for continuous product improvement. You love to learn, grow, and work in a constantly evolving environment. You are a self-starter who thrives with learning information quickly and uses resources to research and resolve issues.

Responsibilities

• Failure Analysis Technical Lead will work with and drive EMS partners to deliver timely and accurate results in duplicating, isolating root cause of customer issues.
• Work closely with a multi-functional team of Product Leads, Technical Leads and Customer Support to accelerate replicate customer reported issue.
• Articulate key technical issues to stakeholders, sense issues early, identify impact and partner to drive resolution.
• Collaborate with PQE/CEs and drive Corrective/ Preventive action. Design Issue, MFG Issue, Process, supplier issue.
• Participate in initiatives to enhance existing test strategies, methodologies and test/diagnostic coverage for field returns to aim for improvements in the accuracy of the fault duplication and isolation.

Minimum Qualifications

• Bachelors in electrical or computer engineering with 13+ years of related experience.
• Experience with sophisticated high speed board design and board bring-up.
• Experience with high-speed network interfaces along with previous hands-on board design expertise and familiarity with board design tools such as Cadence Allegro or similar tools.
• Experience with high-speed SERDES (>=25G) system design, signal integrity issues, and power distribution techniques.
• Knowledge of Cisco products.

Preferred Qualifications

• Masters degree in electrical or computer engineering with 10+ years of related experience.
• Familiarity with leading-edge CPUs such as Intel or AMD, analog and networking components such as PCIe switches, PHY, retimers, voltage regulators.
• Experience in unit test methodologies.
• Experience in Quality Management System methodology.