Facility Security Manager APAC

NCR Atleos Corporation; Mumbai; On-site; INR 1,300,000 - 2,100,000; Full time

Job summary

NCR Atleos Corporation in Mumbai is seeking an experienced Security Officer to lead end-to-end physical security operations at our facilities. You will manage day-to-day security activities, manpower deployment, SOP creation, and liaison with internal and external stakeholders.

The role requires strong operational control, attention to detail, and hands-on management of CCTV, access control, and security automation systems, with 8–10 years of relevant experience and a graduate degree.

Qualifications

• Graduate in any discipline; defense or security background is an advantage.
• Security certifications are an added advantage.

Responsibilities

• Oversee day-to-day physical security operations across sites.
• Plan, deploy and supervise security manpower; rosters and shifts.
• Develop and enforce SOPs for access control, visitor management, and movement.
• Manage CCTV, ACS, VMS, and security automation systems; coordinate with vendors.
• Validate monthly security bills and attendance records.
• Respond to incidents and prepare reports with root-cause analysis.
• Prepare security MIS and present improvements to management.

Skills

Physical security operations

Manpower management

SOP drafting

Security automation

Vendor coordination

Billing validation

Communication skills

Leadership

Reporting

Education

Graduate in any discipline

Tools

MS Word

MS Excel

Reporting tools

Job description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Security Officer (Physical Security Operations)

Experience: 8–10 Years

Role Purpose

The Security Officer is responsible for managing end-to-end physical security operations, including day-to-day security activities, manpower deployment, creation and implementation of SOPs, vendor coordination, monthly billing validation, and management of security automation systems. The role requires strong operational control, process orientation, and coordination with internal and external stakeholders.

Key Responsibilities

1. Physical Security Operations – Manage day-to-day physical security operations across assigned sites/facilities. Ensure protection of employees, visitors, assets, and infrastructure. Oversee access control, perimeter security, surveillance, and patrolling activities. Conduct routine inspections, audits, and compliance checks.
2. Manpower Management & Deployment – Plan, deploy, and supervise security manpower as per operational and risk requirements. Prepare duty rosters, shift schedules, relievers, and leave planning. Monitor guard performance, discipline, and adherence to SOPs. Address issues related to absenteeism, misconduct, and operational gaps.
3. SOP Development & Compliance – Create, implement, and periodically review security SOPs and post orders, including: Visitor management, Material movement (inward/outward), Access control procedures, Emergency response and incident handling. Ensure SOP compliance through training, audits, and mock drills. Maintain documentation for audits and management review.
4. Security Automation & Systems – Manage and monitor security automation systems such as: CCTV and Video Management Systems (VMS), Access Control Systems (ACS), Alarm and intrusion detection systems. Coordinate with vendors for installation, maintenance, and troubleshooting. Ensure system uptime, reporting, and basic first-level issue resolution.
5. Vendor Management & Monthly Billing – Coordinate with security service providers and related vendors. Validate monthly security bills, attendance sheets, OT claims, and deployment strength. Ensure billing accuracy as per contract, SLA, and approved manpower. Highlight discrepancies and follow up for corrective action.
6. Incident Management & Reporting – Respond to security incidents, breaches, thefts, and emergencies. Conduct preliminary investigations and prepare incident reports with root-cause analysis. Recommend corrective and preventive measures. Liaise with local authorities and emergency services when required.
7. Reporting & MIS – Prepare daily, weekly, and monthly security reports and MIS. Track incidents, manpower, audits, automation uptime, and billing data. Present observations and improvement plans to management.

Key Skills & Competencies

• Strong knowledge of physical security operations
• Experience in manpower management and deployment SOP drafting and process implementation skills
• Working knowledge of CCTV, ACS, VMS, and security automation
• Vendor coordination and billing validation experience
• Good communication, leadership, and reporting skills
• Proficiency in MS Word, Excel, and basic reporting tools

Qualification

Graduate in any discipline (preferred). Defense, paramilitary, or professional security background is an advantage. Relevant security or safety certifications are an added advantage.

Experience Requirement

Minimum 8–10 years of relevant experience in physical security operations. Experience in corporate offices, factories, pharma, IT parks, or large facilities preferred. Exposure to multi-site operations and security automation is highly desirable.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Company Culture

Help us bring innovation to financial institutions across the globe. At NCR Atleos, you’ll have meaningful and relevant work experiences, with opportunities to learn and make a real contribution. We are dedicated to solving the challenges our customers face through continuous innovation and a commitment to setting the highest standard in self-service banking. A career at NCR Atleos means embracing our innovative culture and values, seeking new adventures and carving your own path.