Facilitator - Mumbai

Bright Future; Mumbai; On-site; INR 300,000 - 450,000; Full time

Job summary

Bright Future is seeking a Facilitator to drive capability-building programs at the Youth Training and Development Center in Mumbai. This role focuses on youth (18-25 years) employability skills, engages with parents to support their education and career choices, and conducts assessments and mock interviews. The ideal candidate should possess a bachelor’s degree, 1+ year in social work, and strong facilitation skills in both English and Hindi/Marathi. A supportive work environment and growth opportunities await you.

Qualifications

• Any bachelor's degree is required. Qualification in Social Work or related fields is preferable.
• Minimum 1 year of experience in facilitation/social work and the assigned functional domain is preferable.

Responsibilities

• Assist the Social Worker in mobilization of youth for enrollment.
• Participate in stakeholder engagement activities planned at the center.
• Facilitate Mock Interviews and coordinate with employers.

Skills

Planning and facilitating training sessions

Good Written and Oral Communication in English

Ability to communicate well in Hindi/Marathi

Public Speaking skills

Documentation

Computer Skills (Email, MS Power Point, Excel and Word)

Situation and Conflict Resolution

Active Listening and Keen Observation

Stakeholder Management

Research skills (especially in the assigned domain)

Education

Any bachelor's degree

Qualification in Social Work or related fields

Job description

The Bright Future Facilitator drives the capability‑building programs and interventions at the assigned Youth Training and Development Center (YTDC). The purpose of this role is to work with the youths in the age group of 18 to 25 years (called aspirants) and build their capability in employability skills. Additionally, the role works with the parents to build their support towards the youth's decisions related to their education and career. This role thus helps Bright Future realize its vision by making aspirants more employable, parents more supportive, and building both their awareness and knowledge in life and industry skills

Responsibilities

• Youth Mobilization: Assist the Social Worker in the mobilization of youth to ensure minimum expected enrollments in YDTC.
• Stakeholder Engagement: Participate in the stakeholder engagement activities planned at the center (led by Social Worker/Project In-charge) to ensure the participation of stakeholders in programs.
• Lesson Planning and Facilitation for Employability and parents Sessions
• Conduct domain‑wise assessments for the assigned batch to evaluate the level of the aspirants and support them accordingly
• Mock Interviews: Facilitate the Mock Interviews process to ensure that the aspirants are interview ready, once a month
• Coordination with the employer to schedule the interviews, Guest Lectures and placements, etc.
• Exposure Visits: Identify appropriate exposure opportunities for the aspirants from the list of recommended types of institutions and ensure that sure the visits are done successfully.
• Conduct Post‑Training follow‑up for aspirants (alumni) to understand their current status of employment and education
• Maintain documentation on the program to be input into the monitoring and evaluation system.
• Documentation and reports

Required Qualifications

• Any bachelor's degree is required. Qualification in Social Work or related fields is preferable

Required Experience

• Minimum 1 year of experience in facilitation / social work and the assigned functional domain is preferable

Required Knowledge

• Child & Youth Rights and Protection laws and guidelines.
• Healthy communication and conflict resolution methods / best practices.
• About challenges faced by the youth of the nearby community and applicable solutions/ interventions.
• Domain and market trends from a theoretical / secondary research perspective (Retail, Hospitality, Banking, Work Place Readiness, English and IT).
• About different learning methodologies.

Required Skills

• Planning and facilitating training sessions
• Good Written and Oral Communication in English and Ability to communicate well in Hindi/Marathi
• Public Speaking skills
• Documentation
• Computer Skills (Email, MS Power Point, Excel and Word)
• Situation and Conflict Resolution (Assertiveness)
• Active Listening and Keen Observation
• Stakeholder Management
• Research skills (especially in the assigned domain)