Face to Face Fundraising Manager (Bangalore)

Plan_India; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Plan India is seeking a Fundraising Manager to lead its in-house face-to-face donor acquisition team, drive income growth, and oversee multiple channels including door-to-door and direct outreach. The role focuses on recruiting new regular givers and cash supporters to support welfare projects.

The successful candidate will develop fundraising strategies, manage budgets, monitor KPIs, and guide staff to achieve annual targets, with emphasis on ROI and cost management.

Qualifications

• 8-10 years of relevant fundraising experience with a proven income growth track record.
• Experience managing teams to deliver financial outcomes.
• Knowledge of India fundraising environment and international exposure is a plus.

Responsibilities

• Lead the in-house face-to-face fundraising team and oversee donor acquisition activities.
• Develop and implement fundraising strategies to achieve income targets and growth.
• Manage budgeting, reporting, and performance metrics for the acquisition program.
• Recruit, train, and manage a team of 12-15 fundraisers across channels.
• Coordinate with external agencies and internal teams to optimize recruitment and retention.

Education

University degree in Business Administration, Marketing, Communications, Fundraising, or a related field

Job description

Fundraising Manager will be responsible for the ongoing implementation, oversight and management of our in-house face to face fundraising team, to achieve set income and growth targets around donor acquisition, retention and quality. Position holder will also be responsible for developing and implementing fundraising strategies for the organization to support its welfare projects. The post holder will be responsible will be responsible for the project management of a range of donor acquisition activities, with a focus on recruiting new regular giving and cash supporters, across a variety of channels - including Door to Door, Private Sites, Lotteries, Direct Mail etc

KEY FUNCTIONS / RESPONSIBILITIES

• Providing leadership and guidance to the individual fundraising team in developing core and technical competencies through training and developing staff skills, capabilities, and capacities.
• To achieve the assigned Targets of 2.5 Cr from one city.
• To closed 4 corporate permissions at probono monthly.
• To support the team on performing daily targets on field.
• 100% disciplined and attendance to set an example for the team
• To achieve minimum 80% of annual targets
• To take care of ROI and maintain the business at cost of 50%
• Developing robust and ambitious income and expenditure budgets (including global investment funds) and clear action plans to ensure delivery on, or ahead of, target. A
• Strengthening support/operational systems and mechanisms that underpin the delivery of Plan India's strategic objectives for individual fundraising.
• Lead the long-term strategic planning, development, and implementation of individual fundraising activities within the country in order to optimize fundraising and revenue potential with a key focus on optimizing and developing pledge acquisition channels.
• Provide leadership, management, and oversight for the Individual fundraising team (and to ensure the implementation of the strategic plan for individual donors, including in terms of vision, strategic focus, and planning.
• Develop, monitor and manage the Acquisition budget in line with objectives and KPIs, reporting to the Head IFR on income and expenditure and highlighting variances in a timely manner and in line with budget timescales.
• Monitor monthly income and expenditure across the Acquisition programme, making sure information is accurate and reconciled where necessary.
• Update Acquisition reports using key metrics and KPIs as agreed with the Individual Giving Manager.
• Monitor and evaluate all acquisition activity and make recommendations to improve future activity and feed into longer term strategic plans.
• Manage the face-to-face.
• Build and develop successful partnerships with external suppliers and manage their performance.
• Develop training materials in order to deliver engaging and motivating training to our agency fundraisers.
• Work with external creative agencies/freelancers as well as our Communications team to produce engaging recruitment and welcome materials.
• Work closely with the database and operation teams to ensure that all data and income generated through acquisition activity is recorded in an accurate and timely manner.
• To recruit and build a team of 12-15 people.
• Conduct daily meetings and Training daily.

EDUCATION AND EXPERIENCE

• 8-10 years of relevant and progressively responsible professional work experience in managing an individual donor fundraising programme together with a proven track record in driving income growth; equivalent direct marketing experience in a commercial context will be considered as a qualifying experience.
• University degree in Business Administration, Marketing, Communications, Fundraising, or a related field
• Significant experience in managing teams to deliver on financial outcomes.
• Knowledge of, and experience in, India is an advantage, as is knowledge of, and experience in, other emerging economies, as well as experience of working in international organizations.