F&B Associate

Hilton Hotels; Kamrup Metropolitan; On-site; INR 180,000 - 300,000; Full time

Job summary

Hilton Hotels in India seeks an Outlet Attendant / Hostess to warmly welcome guests and ensure a memorable dining experience. You will manage reservations, assist service staff, and uphold high presentation and hygiene standards.

Ideal candidates have a high school diploma, hotel experience, excellent English, and a guest-focused demeanor. You will work flexible shifts in a fast-paced hospitality environment, contributing to Hilton's warmth and service excellence.

Qualifications

• High school diploma or equivalent; hospitality training is a plus.
• Proven experience in a similar role in a hotel.
• Excellent communication, grooming, and interpersonal skills.
• Fluent in English; additional languages are an advantage.

Responsibilities

• Greet guests warmly and manage reservations and seating as part of guest reception.
• Assist service staff with table setup, clearing, and maintaining outlet cleanliness.
• Provide attentive service and respond to guest inquiries to ensure a pleasant dining experience.
• Coordinate with kitchen and service teams to ensure timely and accurate order delivery.
• Maintain high standards of personal grooming and outlet appearance per brand guidelines.
• Follow health, safety and hygiene protocols to ensure a clean, safe environment for guests.

Skills

Communication skills

Grooming

Interpersonal skills

Fluent English

Multilingualism

Guest-focused service

Flexibility

Education

High school diploma or equivalent

Hospitality training (a plus)

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone s day. When you join our Hotels team, that s exactly what you ll do every time you come to work! You will greet guests with a smile and ensure they feel valued from the moment they walk in. As an Outlet Attendant / Hostess , you re not just making guests feel at home - you re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of Hospitality .


• Acting with Integrity and always doing the right thing.


• Inspiring others through Leadership .


• A belief that Teamwork drives the best outcomes.


• A sense of Ownership and accountability.


• And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• High school diploma or equivalent; hospitality training is a plus


• Proven experience in a similar role in a hotel


• Excellent communication, grooming, and interpersonal skills


• Fluent in English; additional languages are an advantage


• Friendly, professional, and guest-focused


• Able to work flexible shifts

Here s what you ll do during a typical day:

• Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.


• Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.


• Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.


• Coordination Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery.


• Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.


• Safety Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.