External Hiring|Trainer|International|22112026

TGBPL TP India - IBU; Mohali; Hybride; INR 335 000 - 513 000; Plein temps

Résumé du poste

Teleperformance in India (Mohali) seeks a Training & Development Delivery professional to design and deliver training materials, coordinate schedules, and drive workforce capability.

This role emphasizes independent execution within defined standards, with opportunities to lead junior teammates and shape day-to-day operations while supporting a healthy work-life balance.

Qualifications

• 1–2 years of practical professional experience in a related area.
• Develops own knowledge, shares best practice and develops relevant solutions.
• Able to lead junior teammates and set day-to-day objectives.

Responsabilités

• Deliver training materials including presentation materials, training guides/manuals, course evaluations, etc.
• Coordinating training schedule based on training requirements.
• Follow established standards and work independently within set frames.

Connaissances

Training delivery

Presentation materials

Coordination

Formation

Professional/university degree

Description du poste

Join Teleperformance – Where Excellence Meets Opportunity!Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.Why Choose Teleperformance?We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.Utilize advanced support technologies and processes engineered to achieve outstanding results.We cultivate lasting client relationships and make positive contributions to our local communities.Become Part of an Exceptional Team!Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.Job DescriptionTraining & Development Delivery work focuses on delivering/providing training for the general workforce and targeted functional/technical areas including:•Delivering training materials including presentation materials, training guides/manuals, course evaluations, etc.•Coordinating training schedule based on training requirementsPositions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes.Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives.Be One of Our People:It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity EmployerJob Application Accommodation:If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.