Expert Sales & Operations Manager - Gurugram

Haleon; Gurugram District; Hybrid; INR 1,800,000 - 3,200,000; Full time

Benefits offered by this job

Annual bonuses

Hybrid@Haleon

Childcare support

Life Insurance

Health and Wellbeing

Development Opportunities

Job summary

Haleon in India is seeking an Expert Sales & Operations Manager to lead our expert teams nationwide. You will drive business development, commercial excellence, sales force effectiveness, and customer marketing initiatives across pharma and FMCG sectors.

The ideal candidate brings an MBA from a Tier 1 institute, 6–10 years in sales and operations, strong leadership and stakeholder management, and a track record of strategic planning. Join Haleon to advance everyday health with humanity.

Qualifications

• MBA from a Tier 1 institution.
• 6–10 years of experience in sales and operations in pharma and FMCG.
• Experience in business development, commercial excellence, and sales force effectiveness.
• Strong leadership, communication, and interpersonal skills.

Responsibilities

• Develop and implement comprehensive sales strategies to achieve company revenue and profitability goals.
• Manage and lead a team of Regional Sales Managers (RESMs), fostering a high-performance culture.
• Drive top-line growth through innovative business development strategies.
• Ensure effective implementation of commercial excellence initiatives and sales force effectiveness programs.
• Lead customer marketing efforts, including market research, competitive analysis, and customer segmentation.
• Develop and execute marketing campaigns and programs to enhance brand visibility and customer engagement.
• Build and maintain strong relationships with key stakeholders, including distributors, partners, and internal teams.
• Ensure alignment of sales and marketing activities with overall business strategies and priorities.
• Collaborate with cross-functional teams to develop and implement strategic plans.
• Monitor sales performance metrics and provide regular reports to senior management, offering insights and recommendations for improvement.

Skills

Leadership

Stakeholder management

Strategic thinking

Communication

Interpersonal skills

Problem-solving

Education

MBA (Tier 1)

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions.

In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories.

What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people.

We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do.

It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Hello. We’re Haleon. A new world-leading consumer health company.

Shaped by This is your opportunity to join a growing sales team representing healthcare brands you already know and love such as Crocin, Eno, Tums and Sensodyne.

Haleon is a world-leading consumer health company. Shaped by all who join us.

Together, we’re improving everyday health for billions of people.

By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Crocin, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special. Don’t just watch our growth, be part of it and feel proud of what you are achieving and impacting daily, supporting our consumers right here in India. We empower our employees to think differently. We have an innovative and collaborative culture within the sales team. You will be provided with the space and support to grow and develop here, driven to deliver better everyday health with humanity.

Job Title

Expert Sales & Operations Manager

Job Summary

We are seeking a dynamic and experienced Sales & Operations Manager to lead our expert teams across the nation. This critical role involves driving business development, commercial excellence, sales force effectiveness, and customer marketing initiatives. The ideal candidate will have a strong background in both the pharma and FMCG sectors, with a proven track record in stakeholder management and strategic planning.

Key Responsibilities

• Develop and implement comprehensive sales strategies to achieve company revenue and profitability goals.
• Manage and lead a team of Regional Sales Managers (RESMs), fostering a high-performance culture.
• Drive top‑line growth through innovative business development strategies.
• Ensure effective implementation of commercial excellence initiatives and sales force effectiveness programs.
• Lead customer marketing efforts, including market research, competitive analysis, and customer segmentation.
• Develop and execute marketing campaigns and programs to enhance brand visibility and customer engagement.
• Build and maintain strong relationships with key stakeholders, including distributors, partners, and internal teams.
• Ensure alignment of sales and marketing activities with overall business strategies and priorities.
• Collaborate with cross‑functional teams to develop and implement strategic plans.
• Monitor sales performance metrics and provide regular reports to senior management, offering insights and recommendations for improvement.

Qualifications

• MBA from a Tier 1 institution.
• 6 to 10 years of experience in sales and operations, with significant exposure to both the pharma and FMCG sectors.
• Proven experience in business development, commercial excellence, and sales force effectiveness.
• Strong leadership, communication, and interpersonal skills.
• Strategic thinking and problem‑solving abilities.
• Ability to manage multiple stakeholders and work in a fast‑paced environment.

What we offer

• Annual bonuses that reflect Haleon’s performance.
• Hybrid@Haleon – our philosophy to hybrid work and supporting individuals work/life balance.
• Childcare support – we offer enhanced maternity and paternity paid leave options for those important times as well as child care options.
• Life Insurance and Private Medical Package – with additional preventive healthcare services for employees to provide protection and piece of mind.
• Health and Wellbeing - programmes that take care of you physically and mentally.
• Development Opportunities - future‑ready training, so your skills are always up to date.

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.