Expert Sales & Operations Manager - Gurugram

Haleon plc.; Gurugram District; Hybrid; INR 500,000 - 900,000; Full time

Benefits offered by this job

Annual bonuses

Hybrid work

Childcare support

Life Insurance

Health & Wellbeing

Development opportunities

Job summary

Haleon plc invites applications for a dynamic Sales & Operations Manager to lead expert teams nationwide. The role centers on driving business development, commercial excellence, sales force effectiveness, and customer marketing, with a strong pharma and FMCG background.

The candidate will manage RESMs, align sales and marketing efforts, and report on performance, growth strategies, and programs to senior leadership across India. A competitive benefits package accompanies the role.

Qualifications

• MBA from Tier 1 institution.
• 6–10 years of experience in sales and operations.
• Experience in business development and salesforce effectiveness.
• Strong leadership and communication skills.

Responsibilities

• Develop and implement comprehensive sales strategies to achieve revenue and profitability goals.
• Lead Regional Sales Managers and foster a high‑performance culture.
• Drive business development and commercial excellence initiatives.
• Lead customer marketing and manage key stakeholder relationships.

Skills

Sales leadership

Stakeholder management

Strategic thinking

Communication

Interpersonal skills

Problem solving

Education

MBA from Tier 1 institution

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by

This is your opportunity to join a growing sales team representing healthcare brands you already know and love such as Crocin, Eno, Tums and Sensodyne.

Haleon is a world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Crocin, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special. Don’t just watch our growth, be part of it and feel proud of what you are achieving and impacting daily, supporting our consumers right here in India. We empower our employees to think differently. We have an innovative and collaborative culture within the sales team. You will be provided with the space and support to grow and develop here, driven to deliver better everyday health with humanity.

Job Title: Expert Sales & Operations Manager

Job Summary We are seeking a dynamic and experienced Sales & Operations Manager to lead our expert teams across the nation. This critical role involves driving business development, commercial excellence, sales force effectiveness, and customer marketing initiatives. The ideal candidate will have a strong background in both the pharma and FMCG sectors, with a proven track record in stakeholder management and strategic planning.

Key Responsibilities

• Develop and implement comprehensive sales strategies to achieve company revenue and profitability goals.
• Manage and lead a team of Regional Sales Managers (RESMs), fostering a high-performance culture.

Business Development & Commercial Excellence

• Drive top-line growth through innovative business development strategies.
• Ensure effective implementation of commercial excellence initiatives and sales force effectiveness programs.

Customer Marketing

• Lead customer marketing efforts, including market research, competitive analysis, and customer segmentation.
• Develop and execute marketing campaigns and programs to enhance brand visibility and customer engagement.

Stakeholder Management

• Build and maintain strong relationships with key stakeholders, including distributors, partners, and internal teams.
• Ensure alignment of sales and marketing activities with overall business strategies and priorities.

Strategic Planning & Execution

• Collaborate with cross-functional teams to develop and implement strategic plans.
• Monitor sales performance metrics and provide regular reports to senior management, offering insights and recommendations for improvement.

Qualifications

• MBA from a Tier 1 institution.
• 6 to 10 years of experience in sales and operations, with significant exposure to both the pharma and FMCG sectors.
• Proven experience in business development, commercial excellence, and sales force effectiveness.
• Strong leadership, communication, and interpersonal skills.
• Strategic thinking and problem-solving abilities.
• Ability to manage multiple stakeholders and work in a fast-paced environment.

What we offer

None of us should ever feel like we are standing still. Instead, we want Haleon to be a place where we feel like we are always progressing. Improving everyday health takes dedication, energy and effort. So, we look to reward your contribution with a benefits package that includes but not limited to:

• Annual bonuses that reflect Haleon’s performance.
• Hybrid@Haleon – our philosophy to hybrid work and supporting individuals work/life balance.
• Childcare support – we offer enhanced maternity and paternity paid leave options for those important times as well as child care options.
• Life Insurance and Private Medical Package – with additional preventive healthcare services for employees to provide protection and piece of mind.
• Health and Wellbeing - programmes that take care of you physically and mentally.
• Development Opportunities - future-ready training, so your skills are always up to date.

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Job Posting End Date

2026-10-06

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.