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Aptean is seeking a multidisciplinary Experience Designer with a focus on website personalisation. You will craft experiences on Aptean.com to help visitors discover relevant solutions and take the next step, tailoring content based on audience, industry, and intent.
The role spans UX, UI, content hierarchy and interaction design, supporting a roadmap of over 50 experiences. You will collaborate with Personalisation Specialists, the CRO Lead and content teams, driving journey mapping,
Aptean is seeking a multidisciplinary Experience Designer with a specialism in website personalisation. You will design experiences on Aptean.com that help visitors discover relevant solutions and take the right next step, adapting content and interactions to audience needs, industry, intent and customer relationship where reliable information is available.
Your remit spans UX, UI, content hierarchy and interaction design, from initial entry through subsequent pages and return visits. You will support a prioritised roadmap of more than 50 experiences, balancing commercial value, visitor needs and delivery effort. Working with Personalisation Specialists, the CRO Lead and content teams, you will take ideas through journey mapping, prototyping, implementation handover and improvement after launch.
Designs personalised variants and components across desktop, tablet and mobile while maintaining consistency with the Aptean.com design system and the default page. The role covers visual asset creation or adaptation, responsive and accessible design, build handover, pre-launch quality checks and collaboration with personalisation, CRO, product marketing and UX teams to deliver a high volume of detailed work on schedule.
You will own experience design and design specifications, with mentorship and standards within Aptean Design Studio. Personalisation Specialists will own audience configuration and Optimizely implementation. The CRO Lead will lead test strategy and statistical evaluation, with your input on hypotheses and interpretation. Martech and development colleagues will own identity, data connections and technical performance. Content and product marketing partners will support messaging and accuracy.
The roadmap will be delivered in prioritised stages, with time for discovery, design, validation and iteration. Your contribution will be assessed through usable, accessible experiences, reusable patterns and evidence of progress against agreed journey and commercial measures, rather than the number of variants produced alone.
Experience with Optimizely or a comparable experimentation platform, Contentful or another CMS, and behavioural analysis tools. Familiarity with customer lifecycle journeys, relevant product recommendations and the practical limits of visitor identification would be useful.