Executive - Warehouse Operations - Container Freight Station - Mundra

DP World; Gujarat; On-site; INR 300,000 - 480,000; Full time

Job summary

DP World is seeking a proactive CFS Operations Supervisor to oversee container freight station activities, ensuring productivity, quality, and compliance with safety standards. You will coordinate with warehouse teams and contractors, manage documentation, and liaise with customer representatives to guarantee service delivery.

The role requires strong communication, attention to detail, and the ability to work in a fast-paced warehouse environment, with a focus on operational efficiency and

Qualifications

• Basic knowledge of CFS operations including documentation and cargo handling processes.
• Proficiency in MS Office (Excel, Word, Outlook) and warehouse/logistics systems.
• Good communication and coordination skills.
• Strong attention to detail and adherence to safety standards.
• Ability to work in a fast-paced operational environment.

Responsibilities

• Achieve targeted CFS productivity and quality standards.
• Implement cost-saving strategies and procedures to optimize operations.
• Act as the primary contact for customer representatives, ensuring satisfaction.
• Supervise carting, stuffing, and de-stuffing while meeting documents and client requirements.
• Ensure import containers are placed for customs inspection as per customer requests.
• Enforce safety precautions per SOPs and regulations.
• Coordinate with Warehouse In-Charge and contractors to meet team goals.
• Comply with QHSE and supply chain security requirements.
• Oversee placement and handling of empty containers for stuffing and de-stuffing.
• Report cargo damages promptly to customers, verbally and in writing.

Skills

CFS operations

MS Office

communication

attention to detail

fast-paced environment

Tools

Warehouse/Logistics systems

Job description

• Achieve targeted productivity and quality standards for Container Freight Station (CFS) operations.
• Implement and monitor cost control strategies and operational procedures.
• Liaise with customer representatives to ensure high levels of satisfaction and service delivery.
• Supervise carting, stuffing, de-stuffing, and loading activities in line with documentation and client requirements.
• Ensure timely placement of import containers prior to customs inspection as per customer requests.
• Enforce adherence to safety protocols in accordance with established SOPs and Risk Assessments (RAs).
• Coordinate with Warehouse In-Charge and contractors to achieve operational and team objectives.
• Ensure compliance with Quality, Health, Safety, Environment (QHSE), and supply chain security standards.
• Oversee proper placement and handling of empty containers for stuffing and de-stuffing operations.
• Ensure hazardous cargo is handled safely and stored only in designated areas.
• Report any cargo damage at the time of arrival to customers promptly via phone and email.
• Coordinate with surveyors, checkers, and vendor supervisors to ensure quality service delivery.

Key Responsibilities

JOB DESCRIPTION

• Achieve targeted productivity and quality standards for Container Freight Station (CFS) operations.
• Implement and monitor cost control strategies and operational procedures.
• Liaise with customer representatives to ensure high levels of satisfaction and service delivery.
• Supervise carting, stuffing, de-stuffing, and loading activities in line with documentation and client requirements.
• Ensure timely placement of import containers prior to customs inspection as per customer requests.
• Enforce adherence to safety protocols in accordance with established SOPs and Risk Assessments (RAs).
• Coordinate with Warehouse In-Charge and contractors to achieve operational and team objectives.
• Ensure compliance with Quality, Health, Safety, Environment (QHSE), and supply chain security standards.
• Oversee proper placement and handling of empty containers for stuffing and de-stuffing operations.
• Ensure hazardous cargo is handled safely and stored only in designated areas.
• Report any cargo damage at the time of arrival to customers promptly via phone and email.
• Coordinate with surveyors, checkers, and vendor supervisors to ensure quality service delivery.

Required Skills & Qualifications

• Basic knowledge of CFS (Container Freight Station) operations, including documentation and cargo handling processes.
• Proficiency in computer applications such as MS Office (Excel, Word, Outlook) and warehouse/logistics management systems.
• Good communication and coordination skills.
• Strong attention to detail and adherence to safety standards.
• Ability to work in a fast-paced operational environment.

Responsibilities

• Achieve and maintain targeted CFS productivity and quality standards.
• Implement cost-saving strategies and procedures to optimize operations.
• Act as the primary point of contact for customer representatives, ensuring their satisfaction and resolving any issues.
• Supervise carting, stuffing, and de-stuffing processes, ensuring compliance with documents and client requirements.
• Ensure import containers are placed for customs inspection as per customer requests.
• Enforce safety precautions as per standard operating procedures (SOPs) and relevant regulations.
• Coordinate with the Warehouse In-charge and contractors to achieve team goals and maintain efficient operations.
• Comply with MICT's quality, health, safety, environment, and supply chain security management systems.
• Ensure proper placement and handling of empty containers for stuffing and de-stuffing.
• Report any damages to cargo upon arrival to customers promptly, both verbally and in writing.

Qualifications

• Basic computer knowledge and proficiency in MS Office are essential.
• Prior experience in warehouse operations, logistics, or a related field is preferred.
• Excellent communication and interpersonal skills for effective customer liaison.
• Ability to work independently and manage a team to achieve operational goals.
• Strong organizational skills and attention to detail for accurate record‑keeping and process management.
• Knowledge of safety protocols and regulations in warehouse environments.
• Familiarity with quality control procedures and the ability to coordinate with surveyors and checkers.
• Willingness to work in a fast‑paced, dynamic warehouse environment.
• Flexibility to adapt to changing operational needs and priorities.
• A proactive and solution‑oriented approach to problem‑solving.