Executive - Travel Operations

Zepcruit; Delhi; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Zepcruit in Delhi is seeking a Travel Operations Manager to oversee all travel operations for the hospitality organization, coordinating guest and employee travel, and ensuring seamless execution.

You will lead a team of travel coordinators, develop policies, optimize budgets, negotiate with airlines and hotels, and implement travel management systems to improve data accuracy and service levels.

Responsibilities

• Oversee travel operations and logistics for the hospitality organization, coordinating guest and employee travel arrangements.
• Develop, implement, and enforce travel policies and procedures aligned with company standards and regulatory requirements.
• Manage relationships with airlines, hotels, car rental agencies, and other travel service providers to secure favorable rates and service levels.
• Lead and mentor a team of travel coordinators, assigning tasks, providing training, and monitoring performance.
• Optimize travel budgets by analyzing cost trends, negotiating contracts, and identifying opportunities for savings.
• Utilize travel management systems and technology platforms to streamline booking processes and improve data accuracy.
• Monitor and resolve travel disruptions, emergencies, and client issues, ensuring timely communication and effective problem resolution.
• Generate regular travel performance reports, including spend analysis, compliance metrics, and service quality assessments.
• Collaborate with other departments (e.g., finance, HR, marketing) to align travel initiatives with overall business objectives.
• Stay updated on industry trends, emerging travel solutions, and regulatory changes to continuously enhance travel operations.

Job description

• Oversee all travel operations and logistics for the hospitality organization, ensuring seamless coordination of guest and employee travel arrangements.
• Develop, implement, and enforce travel policies and procedures that align with company standards and regulatory requirements.
• Manage relationships with airlines, hotels, car rental agencies, and other travel service providers to secure favorable rates and service levels.
• Lead and mentor a team of travel coordinators, assigning tasks, providing training, and monitoring performance.
• Optimize travel budgets by analyzing cost trends, negotiating contracts, and identifying opportunities for savings.
• Utilize travel management systems and technology platforms to streamline booking processes and improve data accuracy.
• Monitor and resolve travel disruptions, emergencies, and client issues, ensuring timely communication and effective problem resolution.
• Generate regular travel performance reports, including spend analysis, compliance metrics, and service quality assessments.
• Collaborate with other departments (e.g., finance, HR, marketing) to align travel initiatives with overall business objectives.
• Stay updated on industry trends, emerging travel solutions, and regulatory changes to continuously enhance travel operations.