Executive / Sr. Executive - AR (Medical Billing)

Access Healthcare; Zone 7 Ambattur; On-site; INR 300,000 - 600,000; Full time

Job summary

Access Healthcare in Ambattur, India, is seeking an AR Caller to manage accounts receivable and collect on patient balances. You will contact insurance companies, resolve billing delays, and maintain strong relationships with clients. Night shifts aligned to US timings will be required.

The role requires experience in AR calling for US healthcare and basic MS Office skills, with a focus on timely follow-ups and accurate account maintenance.

Qualifications

• Minimum 8 months of AR calling/follow-up with US healthcare providers.
• Willingness to work night shifts per US timings and holiday calendars.
• Basic working knowledge of MS Office.

Responsibilities

• Call to insurance companies for outstanding balances on patient accounts.
• Manage AR accounts and ensure timely follow-ups.
• Resolve billing issues delaying payments.
• Maintain excellent relations with internal and external clients.
• Escalate difficult collection cases to management promptly.
• Contact clearing houses and EDI departments for claim transmit disputes.
• Verify patient insurance eligibility as needed.
• Review unpaid provider claims with insurance companies.
• Handle patient billing queries and update account information.

Skills

AR Calling

US Healthcare

Communication

Tools

MS Office

Job description

Role & responsibilities

• Call to the insurance companies, responsible for the outstanding balances on patient accounts from the aging reports.
• Manage A/R accounts.
• Resolve billing issues that have resulted in delay in payment.
• Establish and maintain excellent working relationship with internal and external clients.
• Escalate difficult collection situations to management in a timely manner.
• Call to the clearing houses and EDI departments of insurance companies for any claim transmit disputes.
• Should have the knowledge of patient insurance eligibility verification.
• Manage A/R accounts by ensuring accurate and timely follow-up.
• Review provider claims that have not been paid by insurance companies.
• Handling patients billing queries and updating their account information.

Preferred candidate profile

• Min 8 months of experience in AR Calling / Follow up with US Healthcare (provider side).
• Flexibility to work in night shift, according to US office timings and holiday calendars.
• Fast learner with the ability to talk to people effectively and adapt well to different situations for meeting operational goals.
• Basic working knowledge of MS Office.