Executive / Senior Executive - IMS / Quality Assurance

JobItUs; Surat; On-site; INR 900,000 - 1,300,000; Full time

Job summary

JobItUs in Surat, Gujarat, India is seeking a Quality & IMS professional to maintain and continually improve our Integrated Management System, oversee internal and external audits, and drive continual improvement.

You will coordinate CAPA, root cause analysis, training, and cross‑functional collaboration to meet our quality and business objectives. The role requires strong knowledge of quality standards and excellent communication across departments.

Qualifications

• Experience maintaining and improving an Integrated Management System (IMS).
• Experience coordinating internal and external audits (customer/certification).
• Knowledge of quality standards and continual improvement methodologies.

Responsibilities

• Maintain and improve the Integrated Management System (IMS).
• Coordinate Internal, Customer, and Certification Audits.
• Conduct Management Review Meetings and monitor Quality Objectives.
• Ensure document control and compliance with applicable standards.
• Drive CAPA, Root Cause Analysis, and continual improvement activities.
• Coordinate customer complaints and non-conformance management.
• Plan and conduct quality and IMS awareness training.
• Liaise with certification bodies, customers, suppliers, and regulatory authorities.
• Monitor process performance, KPIs, and compliance across departments.
• Support cross-functional teams in achieving quality and business objectives.

Skills

Quality management

IMS (Integrated Management System)

Auditing

CAPA

Root Cause Analysis

Document control

Training & awareness

Stakeholder liaison

KPI monitoring

Job description

• Maintain and improve the Integrated Management System (IMS).
• Coordinate Internal, Customer, and Certification Audits.
• Conduct Management Review Meetings (MRM) and monitor Quality Objectives.
• Ensure document control and compliance with applicable standards.
• Drive CAPA, Root Cause Analysis, and continual improvement activities.
• Coordinate customer complaints and non-conformance management.
• Plan and conduct quality and IMS awareness training.
• Liaise with certification bodies, customers, suppliers, and regulatory authorities.
• Monitor process performance, KPIs, and compliance across departments.
• Support cross-functional teams in achieving quality and business objectives.