Executive - People & Culture Operations

Morningstar; Mumbai; Hybrid; INR 600,000 - 900,000; Full time

Job summary

Morningstar is seeking an Executive for their India Operations team in Navi Mumbai. This position involves providing project and process support to employees and working closely with the People & Culture team to enhance organizational effectiveness.

Ideal candidates will hold a bachelor’s degree, have 1 to 2 years of experience, and strong communication skills. The role supports HR operations and offers a hybrid work model, along with various benefits to enhance work-life balance.

Qualifications

• 1 to 2 years of professional experience.
• Ability to work collaboratively or independently.
• Demonstrate discretion with confidential information.

Responsibilities

• Provide support and feedback to employees on HR issues.
• Support onboarding, termination, and employee queries.
• Manage ServiceNow ticketing system and dashboard.

Skills

Communication skills

MS Excel proficiency

Professionalism

Self-motivated attitude

Education

Bachelor’s degree or equivalent

Job description

Role

Executive - India Operation/ GSS - Fixed-Term Contract

Job Description

We are seeking a bright, energetic, and driven individual to provide timely project and process support to employees, managers, and other T&C professionals. The position is based at our Navi Mumbai office and reports to the Manager – People & Culture (P&C) Operations.

The Team

The People & Culture (P&C) team supports the development and growth of talent by effectively chalking out initiatives in conjunction with business leaders and global teams. We aim to implement human resource strategies in India to improve organizational effectiveness.

The Role

We believe that people are our most important asset. Our people—through their creativity, talent, and willingness to learn—are essential to the success of our company. Recruiting, developing, and retaining Great People are critical to Morningstar’s future. This role will provide a great service experience to employees and managers needing assistance from T&C and make other T&C professionals on the team more productive by supporting their projects and day-to-day process tasks.

Responsibilities

• Provide consistent support and feedback to employees who have queries regarding HR related issues
• Support P&C daily operations such as on‑boarding, termination, probation and employee queries
• Support P&C operations team to identify challenge and opportunity of driving excellence
• Continually maintain Morningstar P&C knowledge base and update process documents
• Responsible for managing ServiceNow ticketing system and dashboard
• Support process change in P&C information system, make sure the data is updated and accurate
• Assist Ops team in P&C activities and other ceremonies like R&R, Quarterly awards, etc
• Assist the team in maintaining reports and dashboards

Requirements

• A minimum of bachelor’s degree or its equivalent.
• 1 to 2 years of professional experience
• Proven ability to learn quickly, behave professionally, and proactively take responsibility.
• Ability to work collaboratively or independently
• Demonstrate high level of discretion and candor relating to confidential information.
• Self‑motivated and can‑do attitude
• Excellent communication skills
• Must be proficient in MS Excel

Benefits

Morningstar's hybrid work environment gives you the opportunity to collaborate in‑person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in‑office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.

EEO Statement

Morningstar is an equal opportunity employer.