Executive - Online App Merchandising

Smytten; Bengaluru; On-site; INR 550,000 - 850,000; Full time

Job summary

Smytten in Bengaluru is seeking an Executive – E-commerce Merchandising & Operations to own online merchandising, product listings, and content optimization across app and web, with a focus on driving engagement and conversion.

The role involves planning campaigns, building category displays and banners, maintaining product data quality, and collaborating with marketing, design, and tech teams to deliver compelling digital shopping experiences.

Qualifications

• 1–3 years of experience in category operations or online merchandising.
• Strong experience in e-commerce platforms (product upload, catalog management, online storefronts).
• Proficiency in Excel (VLOOKUP, HLOOKUP, formulas, pivot tables).
• Hands-on with product content, visual merchandising for web/app, and analytics.
• Ability to multitask in a fast-paced environment with high attention to detail.
• Great communicator and team player with strong ownership skills.
• Comfort with ambiguity and eagerness to work in a growing, dynamic team.

Responsibilities

• Own the listing, onboarding, and optimization of products and brands across app & web.
• Build and manage online product displays, banners, and category pages for promotional campaigns and seasonal events.
• Plan and execute online merchandising strategies that improve product discoverability and conversion.
• Manage and optimize product data: classification, tagging, specs, and visuals to ensure consistency, appeal, and accuracy.
• Collaborate with internal teams (marketing, design, tech) for campaign planning and performance tracking.
• Conduct audits of live pages to ensure visual and content hygiene.
• Use Excel and data tools to clean, analyze, and upload product-related content at scale.

Skills

Excel

E-commerce merchandising

Product listings

Content optimization

Data analysis

Cross-functional collaboration

Tools

CMS platforms

Job description

Executive – E-commerce Merchandising & Operations

Location: Bengaluru

Experience: 1–3 years

Type: Full-time

About The Role

This role is focused on online visual merchandising and category operations, involving day-to-day ownership of app and web merchandising, product listings, content optimization, and promotion execution. The right candidate will play a critical role in driving customer engagement and conversion by creating compelling digital shopping experiences. Please note – this is NOT a retail or in-store visual merchandising role. We are specifically looking for candidates with experience in e-commerce merchandising and operations.

Key Responsibilities

• Own the listing, onboarding, and optimization of products and brands across app & web.
• Build and manage online product displays, banners, and category pages for promotional campaigns and seasonal events.
• Plan and execute online merchandising strategies that improve product discoverability and conversion.
• Manage and optimize product data: classification, tagging, specs, and visuals to ensure consistency, appeal, and accuracy.
• Collaborate with internal teams (marketing, design, tech) for campaign planning and performance tracking.
• Conduct audits of live pages to ensure visual and content hygiene.
• Use Excel and data tools to clean, analyze, and upload product-related content at scale.

What We’re Looking For

• 1–3 years of experience in category operations or online merchandising roles.
• Strong experience in e-commerce platforms (product upload, catalog management, online storefronts).
• Proficiency in Excel (VLOOKUP, HLOOKUP, formulas, pivot tables).
• Hands-on with product content, visual merchandising for web/app, and analytics.
• Ability to multitask in a fast-paced environment with high attention to detail.
• Great communicator and team player with strong ownership skills.
• Comfort with ambiguity and eagerness to work in a growing, dynamic team.

Good To Have

• Experience working with tools like CMS, or content upload systems.
• Exposure to D2C/e-commerce brands, marketplaces, or online-only platforms.

Skills: excel proficiency,e-commerce merchandising,organizational skills,e commerce,excel,category operations,communication,content optimization,quality assurance,data management,problem-solving skills,problem-solving,interpersonal skills,data analysis,data,product listing,product listings,cross functional relationships,ms excel,homepage,merchandising,customer engagement,writing skills,promotion execution,product discovery,online merchandising,visual merchandising,teamwork,collaboration,project management,analytical skills,product research,content management,merchandising operations,product data management,website merchandising,promotions,verbal communication skills,product listing ads,verbal communication,problem solving