Executive Housekeeper

The Den, Bengaluru; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

The Den Bengaluru, part of LXR Hotels & Resorts, is seeking an Executive Housekeeper to lead all housekeeping operations on-site in Bengaluru, ensuring top-tier cleanliness, presentation, and guest safety across rooms, public areas, and support spaces.

The role involves supervising housekeeping and laundry teams, planning staff schedules, managing inventory, and partnering with Front Office and Engineering to maintain seamless daily operations and uphold brand standards.

Qualifications

• Experience leading housekeeping and laundry in a hotel or luxury property.
• Excellent communication and customer service abilities.
• Strong organizing and staff scheduling skills.
• Experience training teams and developing SOPs.
• Previous executive housekeeper or supervisor leadership preferred.
• Knowledge of hygiene standards and safety protocols in hospitality.

Responsibilities

• Oversee housekeeping and laundry operations across guest rooms, public areas, and back-of-house.
• Schedule staff, assign duties, and monitor performance.
• Manage inventory and order linens, cleaning supplies, and amenities.
• Implement efficient cleaning procedures and coordinate with Front Office and Engineering.
• Provide training, conduct inspections, and address guest feedback.
• Uphold brand standards and health & safety regulations.

Skills

Housekeeping management

Laundry management

Communication skills

Leadership

Staff scheduling

Training staff

Inventory control

Health & safety knowledge

Education

Diploma/Degree in Hotel Management

Job description

Company Description

The Den Bengaluru, part of LXR Hotels & Resorts, is a luxury hotel located in the heart of Whitefield, Bengaluru’s primary IT corridor and a vibrant urban neighborhood. The hotel features 226 contemporary rooms and suites, over 21,000 sq. ft. of event space, and a Grand Ballroom that can host up to 700 guests, making it a hub for business and social gatherings. Guests can experience diverse dining options including Layla, The Creek, The Nest, The Deli, and The Cold Press, attracting travelers, tastemakers, and locals. The Sanctuary spa and The Studio fitness center complete the lifestyle offering, creating a holistic hospitality experience. The Den is committed to building a strong, service-focused team and welcomes individuals who want to grow their careers in luxury hospitality.

Role Description

We are committed to building a diverse and inclusive workplace and encourage qualified candidates from all backgrounds to apply. The Executive Housekeeper is responsible for leading and managing all housekeeping operations at The Den, Bengaluru, ensuring high standards of cleanliness, presentation, and safety across guest rooms, public areas, and back-of-house spaces. This full-time, on-site role in Bengaluru involves supervising housekeeping and laundry teams, scheduling staff, assigning duties, and monitoring performance to maintain consistent service quality. The Executive Housekeeper will oversee inventory and ordering of linens, cleaning supplies, and guest amenities, and implement efficient cleaning procedures and preventive maintenance in coordination with other departments. The role includes training and coaching team members, conducting inspections, addressing guest feedback, and collaborating closely with Front Office and Engineering to support smooth daily operations and guest satisfaction. The Executive Housekeeper is also expected to uphold brand standards, ensure compliance with health and safety regulations, and contribute to continuous improvement of departmental processes.

Qualifications

• Strong housekeeping and Laundry management skills, with experience overseeing room, public area, and back-of-house cleanliness in a hotel or similar environment.
• Excellent Communication and Customer Service abilities to interact effectively with guests, team members, and other departments, handling feedback and resolving issues promptly.
• Proven Organization Skills, including staff scheduling, task assignment, inventory control, and the ability to manage multiple priorities in a fast-paced setting.
• Experience in Training housekeeping and laundry team members, developing standard operating procedures, and supporting ongoing skill enhancement.
• Prior leadership experience as Executive Housekeeper or Housekeeping Supervisor in upscale or luxury hotels is highly preferred.
• Knowledge of housekeeping equipment, cleaning products, safety protocols, and hygiene standards relevant to hospitality operations.
• Ability to work flexible hours, including weekends and holidays, based on hotel operational needs.
• Diploma or Degree in Hotel Management or a related field is an advantage; equivalent work experience will be considered.