Executive - Field Engineering

Otis SE; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

Otis Worldwide Corporation in India seeks an experienced Field Engineer to support service, major projects, and field trials. You will analyze breakdown call backs, prepare field processes, and develop training modules.

Ideal candidates hold a Diploma/Degree in Electronics/Electrical Engineering with 5+ years in the elevator industry, strong Excel and communication skills, and a team-oriented mindset. Otis offers global exposure and a supportive environment.

Qualifications

• Diploma/Degree in Electronic or Electrical Engineering is preferred.
• Minimum 5 years of experience.
• Elevator industry experience preferable.

Responsibilities

• Perform analytical survey of breakdown call backs and drive callback reduction.
• Prepare field processes/documents and field training modules.
• Provide engineering and technical support to Service, MOD, New Equipment.
• Monitor field quality KPIs and assist in data collection and reporting.
• Collaborate with field operations to implement improvements.

Skills

Team player

Communication skills

Customer service

Microsoft Excel

Education

Diploma/Degree - Electronic/Electrical Engineering

Job description

Job RESPONSIBILITIES

General Summary: Analytical survey of breakdown call backs and drive callback reduction Preparation of field processes/documents Prepare Field Training modules Involve in FOD, SIT, Major projects Involve in field trials, Follow the fleet Pilot units Turn-back resolutions Provide engineering & technical support to Service, MOD, New Equipment. Good technical knowledge and quality techniques is essential Works closely with field operations for the data collection, analysis , improvement actions, Management reports Monitor the Field quality KPIs. system improvement/new development Analytical and problem skill solving methods. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Educational qualification and requirements listed below is representative of the knowledge, skills, and/or ability required.

EDUCATIONAL QUALIFICATIONS / EXPERIENCE

• Preferred : Diploma/Degree - Electronic/Electrical Engineering
• Minimum 5 years experience
• Elevator Industry experience preferable

ANY OTHER KNOWLEDGE/ SKILLS/ PERSONAL ATTRIBUTES IF REQUIRED

• Working knowledge of Microsoft and advanced excel
• Should be a good team player
• Good communication and customer service skills

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company.

We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers!

We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model.

You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people.

As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do.

We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do.

If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.

To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential.

Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.