Executive Field Engineer

Otis Elevator Co.; Mumbai City; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Otis Worldwide Corporation is seeking a Field Engineer (Technical support executive) to provide onsite and remote technical support for new installations and maintenance. The role requires sound knowledge of elevator and escalator systems and a proactive approach to troubleshooting.

You will work with field teams and Bangalore factory, develop standard field processes, training modules, and technical instructions.

Qualifications

• Degree in Electrical / Electronics Engineering with good academic record.
• Minimum 3 years experience; elevator industry preferred.
• Good knowledge of MS Office.

Responsibilities

• Provide technical expert support to field on products and repeated issues.
• Support Bangalore factory and service engineering in new product development.
• Prepare standard processes for field and develop field training modules.
• Prepare technical instructions and solution documents for field.
• Knowledge of elevator and networking to support new technology compass installation, security system interface, BMS integration.

Skills

MS Office

Electrical knowledge

Education

B.E./B.Tech in Electrical or Electronics Engineering

Tools

MS Office

Job description

Date Posted:

2026-10-30

Country:

India

Location:

Head Office 9th Floor, Magnus Tower, Mindspace, Link Road, Malad (West), MUMBAI-400064, India

ob Title : Field Engineer (Technical support executive)

Role Overview:

To provide the technical support to the field for new installation and maintenance with onsite and remote guidance. Field Engineer must have a sound knowledge of elevator/ escalator systems products. The position entails skill of new technology, trouble shooting, investigation, Analysis.

Primary responsibilities:

• Provide technical expert support to field on products, repeated issues, Resolution of the critical technical issues with RRCA


• Technical support to Bangalore factory and service engineering in new product development


• Preparation of the standard processes for field and development of the field training modules


• Preparation of the technical instructions, solution documents for field


• Should have good knowledge of elevator and networking to support new technology compass installation, security system interface, BMS integration


• Candidate should be with Degree in Electrical / Electronics Engineering with good academic record. Min. 3 years experience. Preferable in elevator industry. He should have good knowledge of MS office

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry’s largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].