Executive F&B

Organo Eco Habitats; Narayanpet; On-site; INR 250,000 - 400,000; Full time

Job summary

Organo Eco Habitats is looking for a dynamic supervisor to oversee daily restaurant operations, ensure quality service, and manage shift staffing. You will open and close shifts, monitor performance, and communicate objectives to the team.

The role includes supervising onboarding and ongoing training, handling guest feedback, and coordinating with chefs and managers to meet service standards and budgets. Strong leadership and service orientation are essential.

Qualifications

• Experience in supervising restaurant operations and teams.
• Ability to train staff and onboard new hires.
• Strong communication and guest relation skills.
• Knowledge of service standards and brand guidelines.
• Budget awareness and cost control abilities.

Responsibilities

• Oversees daily shift operations and staffing.
• Ensures service quality and guest satisfaction.
• Provides feedback and coaching based on performance.
• Coordinates with chefs and managers on food quality and service levels.
• Opens and closes restaurant shifts.
• Maintains compliance with policies and procedures.
• Addresses guest problems and takes corrective action.
• Conducts ongoing training and supervises the team.
• Participates in department meetings to align goals.

Skills

Communication

Customer service

Team supervision

Training & development

Budget awareness

Job description

CORE WORK ACTIVITIES

• Handles employee questions and concerns.
• Monitors employees to ensure performance expectations are met.
• Provides feedback to employees based on observation of service behaviours.
• Assists in supervising daily shift operations.
• Supervises Slow down place and all related areas.
• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

Assisting in Management of Slow down place team

• Handles employee questions and concerns.
• Monitors employees to ensure performance expectations are met.
• Provides feedback to employees based on observation of service behaviours.
• Assists in supervising daily shift operations.Supervises Slow down place and all related areas.
• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

Conducting Day-to-Day Operations

• Ensures all employees have proper supplies, equipment and uniforms.
• Communicates to Chef and Community Manager for any issues regarding food quality and service levels.
• Ensures compliance with all policies, standards and procedures.
• Monitors alcohol beverage service in compliance with local laws.
• Manages to achieve or exceed budgeted goals.
• Performs all duties of restaurant employees and related departments as necessary.
• Opens and closes restaurant shifts.

Providing Exceptional Customer Service

• Interacts with guests to obtain feedback on product quality and service levels.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Encourages employees to provide excellent customer service within guidelines.
• Handles guest problems and complaints, seeking assistance from supervisor as necessary.
• Strives to improve service performance.
• Sets a positive example for guest relations.
• Meets and greets guests.

Conducting Human Resource Activities

• Supervises on-going training initiatives.
• Uses all available on the job training tools for employees.
• Communicates performance expectations in accordance with job descriptions for each position.
• Coaches and counsels' employees regarding performance on an on-going basis.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Supervises daily shift operations.