Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Rohat; On-site; INR 420,000 - 640,000; Full time

Job summary

Bajaj Finserv Limited in India seeks a Debt Management Specialist responsible for coordinating recovery of overdue payments on loans and credit accounts, ensuring regulatory compliance and accurate records. You will lead collection activities, monitor performance, prepare reports, manage daily risk reports, and collaborate with internal and external clients to improve collection rates and meet targets.

This role requires strong leadership, teamwork and vendor management to drive effective debt

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Develop and implement strategies to improve collection rates.
• Case to Case tracking.
• Resolution at per AOP within agreed timelines.
• Portfolio Management.
• Debt Collection Strategy.
• Target Achievement.
• Regulatory Compliance.
• Reporting and Analysis.
• Risk Management.
• Team Leadership.
• Vendor Management.
• Co-ordinating with internal and external clients.

Job description

Job Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Responsibilities

• Achieve collections target by visiting customers/agency.


• Monitor performance against set parameters and provide regular updates.


• Ensure legal guidelines are complied with while repossessing products.


• Maintain accurate records of customer interactions and transactions.


• Provide regular reports on collection activities and performance.


• Handle escalations promptly and effectively to resolve issues.


• Daily DRR (Daily Risk Report) management.


• Develop and implement strategies to improve collection rates.


• Case to Case tracking.


• Resolution at per AOP within agreed timelines.


• Portfolio Management.


• Debt Collection Strategy.


• Target Achievement.


• Regulatory Compliance.


• Reporting and Analysis.


• Risk Management.


• Team Leadership.


• Vendor Management.


• Co-ordinating with internal and external clients.