Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Betul; On-site; INR 550,000 - 850,000; Full time

Job summary

Bajaj Finserv Limited in India is seeking a Debt Management Specialist responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. The role emphasizes achieving collections targets by visiting customers or agencies and monitoring performance against set parameters.

You will ensure legal guidelines are followed during repossession, maintain accurate records, provide regular reports, handle escalations, manage daily risk reporting, and contribute to

Qualifications

• Experience in debt collections and recovery of overdue payments.
• Knowledge of legal guidelines and repossession processes.
• Ability to develop and implement strategies to improve collection rates.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Case to Case tracking.
• Portfolio Management and Debt Collection Strategy.
• Regulatory Compliance and Risk Management.
• Team Leadership and Vendor Management.
• Co-ordinating with internal and external clients.

Skills

Debt collection

Team Leadership

Regulatory Compliance

Portfolio Management

Risk Management

Vendor Management

Client Coordination

Job description

Job Summary

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management
• Develop and implement strategies to improve collection rates.
• Case to Case tracking
• Resolution at per AOP with in agreed timelines
• Portfolio Management
• Debt Collection Strategy
• Target Achievement
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Co-ordinating with internal and external clients