Excellent Opportunity in a leading Dubai based Electronic Warranty Provider for Claim Adjudicat[...]

M.M.Enterprises (Recruitment Agency in India); India; Remote; INR 400,000 - 600,000; Part time

Job summary

A leading Dubai-based Electronic Warranty Provider is looking for a Claim Adjudicator to manage and adjudicate claims related to accidental damage and extended warranty of devices. The ideal candidate will ensure fair resolutions while adhering to company policies. This position offers part-time hours with the possibility of extended hours during peak periods.

Qualifications

• Minimum of 3 years experience in claims adjudication.
• Experience with accidental damage & extended warranty claims is highly desirable.

Responsibilities

• Review, evaluate, and adjudicate claims for accidental damage and extended warranty.
• Communicate with claimants to gather necessary information.

Skills

Analytical Skills

Communication

Attention to Detail

Education

Graduate

Tools

Claims Management Software

Microsoft Office Suite

Job description

2nd Floor, 44, Regal Building, Connaught Cir, Connaught Place, New Delhi, Delhi-110001
[e-mail]

Excellent Opportunity in a leading Dubai based Electronic Warranty Provider for Claim Adjudicator/ Claim Reviewer Position ..

Exp : 5 to 9 yrs

Locations – Remote from India

Education / Qualification: – Graduate

Gender: Female/Male

Job Description

Claim Adjudicator for Managing Accidental Damage & Extended Warranty Device Claims

Job Summary

We are seeking a detail-oriented and experienced Claim Adjudicator to join our team. The successful candidate will be responsible for managing and adjudicating claims related to accidental damage & extended warranty of devices, ensuring fair and accurate claim resolutions while maintaining compliance with company policies and industry regulations.

Key Responsibilities

Claims Processing:

• Review, evaluate, and adjudicate claims for accidental damage and extended warranty to devices in a timely and efficient manner.
• Determine the validity of claims by examining customer statement, supporting documents, including invoices, photos, and technical/repair reports.
• Understanding the various policy terms, conditions, exclusions is critical in adjudicating claims. These adjudicating decisions will need to be defended in consumer departments.
• Calculate claim & excess payments based on policy coverage, terms, and conditions.

Customer Interaction:

• Communicate with claimants to gather necessary information and clarify claim details.
• Provide claimants with updates on claim status and explain decisions in a clear and professional manner.
• Work closely with the internal team to ensure seamless communication and resolution of claims.
• Liaise with repair centres and third-party vendors to verify repair costs and service quality

Experience

• Minimum of 3 years of experience in claims adjudication, preferably in the insurance or device protection industry.
• Experience with accidental damage & extended warranty claims is highly desirable.

Skills and Competencies

• Strong analytical and decision-making skills.
• Excellent written and verbal communication skills.
• Proficiency in claims management software and Microsoft Office Suite.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• High attention to detail and accuracy.
• Driving License holder will be given preference.

Working Conditions

• Part time hours, with occasional need for extended hours during peak claim periods.

Candidates from Target Companies/Industries

• Indian Insurance Companies and Large Retailers in India handling device care insurance (Extended Warranty & Accidental Damage).

2nd Floor, 44, Regal Building, Connaught Cir, Connaught Place, New Delhi, Delhi-110001