Executive Claim Assessor

Mahindra Group; Jaipur; On-site; INR 480,000 - 720,000; Full time

Job summary

Mahindra First Choice seeks an Executive Claim Assessor to accurately review motor accident claims by evaluating surveyor reports and photos. You will estimate claim values with technical precision, ensuring adherence to TAT while maintaining exceptional customer service and transparent communication with clients and surveyors.

Location is Jaipur, with PAN India scope for reporting. The role requires 3–10 years’ experience, a mechanical engineering background, and proven vehicle inspection or

Qualifications

• Bachelor’s degree in mechanical engineering or diploma in automobile/mechanical engineering preferred.
• 3–10 years practical motor survey assessment or insurance claim evaluation experience.
• Experience in garage/repair estimation and vehicle inspection is desirable.

Responsibilities

• Review surveyor reports and validate motor vehicle claims.
• Estimate claim value based on damage evaluation and standard methodologies.
• Deliver accurate assessments within defined TAT and maintain quality standards.
• Communicate findings clearly to clients, surveyors and stakeholders.
• Maintain detailed documentation for audit and compliance.

Skills

Analytical skills

Communication

Attention to detail

Technical understanding of vehicles

Education

Bachelor’s degree in mechanical engineering

Diploma in Automobile/Mechanical Engineering

Job description

• India>West>Rajasthan>Jaipur>Jaipur

End Date 17 Nov 2026

Required Experience 3 - 10 years

Basic Section

No. Of Openings 1

BAND Operational

Grade G9O

Designation Executive - Claims Assessor

Job Role Motor Accident Claim Assessor

Employment Type Permanent

Requisition Type Replacement

Created By --

Organisational

Sector Mobility Service Sector

Business Unit Services

Sub Business Unit Inspection - Claims

Cost Centre 902380003

Country India

Zone West

State Rajasthan

City Jaipur

Work Location Jaipur

Job Description

Position Title: Executive Claim Assessor
Location: PAN India
Reporting To: Regional Manager
Department: Inspection - Claims

Objective:

• The objective of this role is to accurately assess motor accident claims by reviewing surveyor reports, photographic evidence, and supporting
• documentation to verify claim genuineness and determine the extent of vehicle damage. The position is responsible for estimating claim value with
• technical precision while ensuring all assessments are completed within defined TAT. The role also demands clear communication with clients and
• empathetic handling of end-customer interactions, ensuring a high standard of service quality, transparency, and customer satisfaction throughout the claims process.

Accountability:

• Review surveyor reports and validate the legitimacy of motor vehicle accident claims.
• Assess the extent of vehicle damage through photographs and documentation and determine the affected components.
• Estimate claim value based on damage evaluation and standard assessment methodologies.
• Deliver accurate assessments within stipulated TAT and maintain adherence to internal quality standards.
• Communicate findings, clarifications, and decisions effectively to clients, surveyors, and relevant stakeholders.
• Handle customer interactions with professionalism and empathy, ensuring positive experiences for end customers.
• Maintain detailed and error-free documentation of assessments, data inputs, and case records for audit and compliance.
• Strong technical understanding of motor vehicle components, damage patterns, and claim assessment methodology.
• Analytical ability to interpret survey reports, validate damage, and estimate accurate claim values.
• High attention to detail with the ability to identify discrepancies or potential fraud indicators.

Experience:

• Bachelor’s degree in mechanical engineering or Diploma in Automobile/Mechanical Engineering is preferred.
• Practical experience in motor survey assessment, garage/repair estimation, vehicle inspection, or insurance claim evaluation.

About Company:

Mahindra First Choice (MFC) is India’s most trusted organised used-auto platform, backed by the legacy and credibility of the Mahindra Group. We

simplify how India buys, sells and understands vehicles through a full suite of solutions—inspections, certifications, warranties, auctions, yard

management and digital-led retail.

As part of our ecosystem, car&bike builds India’s largest hyper-local auto-tech network for content and commerce, offering credible dealerships,

award-winning editorial and technology solutions for buyers and sellers.

Together, we’re shaping a smarter, more transparent future for how India buys and sells vehicles.

Why you should join us

• A Brand That Opens Doors: Work with the credibility of the Mahindra name and one of India’s strongest auto platforms.
• Real Career Acceleration: Get Exposure to digital commerce, mobility tech, content, and operations—integrated roles that grow with you.
• Culture That Builds Leaders: Collaborative, agile, inclusive and innovation-first, we are proud to create industry leaders and mentors.
• Unlock Growth Across Boundaries: Cross-functional learning, internal mobility, and access to a group that spans mobility, tech, finance and
• more.
• Work That Matters: Help organise the used-auto market and build solutions used by millions across India.
• If you’re driven, curious and excited to shape the future of mobility commerce—this is where you belong.