Events Executive

Chandigarh News; Chandigarh; On-site; INR 250,000 - 380,000; Full time

Job summary

Chandigarh News seeks a hotel staff supervisor to ensure guests receive courteous, timely service and that teams work together to meet guest needs. You will oversee opening/closing duties, monitor dining room activity, and uphold safety, cleanliness, and brand standards.

Requires high school diploma or GED, at least two years in a related role, and one year of supervisory experience. You must communicate clearly, present a professional appearance, and help train and motivate staff.

Qualifications

• High school diploma or GED required.
• At least 2 years related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure staff work together to deliver optimum service and meet guest needs.
• Inspect grooming, attire and maintain professional appearance.
• Complete opening and closing duties and maintain supplies and cleanliness.
• Monitor dining room for seating, safety, and guest well-being.
• Assist management in hiring, training, scheduling, evaluating, and coaching staff.
• Enforce safety, security policies and report incidents.
• Read, verify and communicate information clearly to guests and team.
• Develop positive working relationships and support team goals.
• Identify ways to improve efficiency, productivity, quality, safety and cost-saving.

Skills

Teamwork

Communication

Guest service

Safety awareness

Education

High school diploma or GED

2 years related work experience

1 year supervisory experience

Job description

Ensure staff is working together as a team to ensure optimum service and that guest needs are met.

• Inspect grooming and attire of staff, and rectify any deficiencies.
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc Inspect storage areas for organization, use of FIFO, and cleanliness.
• Complete scheduled inventories and stock and requisition necessary supplies.
• Monitor dining rooms for seating availability, service, safety, and well being of guests.
• Complete work orders for maintece repairs.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Read and visually verify information in a variety of formats (eg, small print).
• Visually inspect tools, equipment, or machines (eg, to identify defects).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.
• PREFERRED QUALIFICATIONS
• Education: High school diploma or G. E. D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
• Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.