Food and Beverage Service - Executive

Chandigarh News; Chandigarh; On-site; INR 240,000 - 360,000; Full time

Job summary

Chandigarh News in Chandigarh seeks a dedicated hospitality colleague to ensure optimum guest service. You will work as part of a team, inspect grooming, complete opening and closing duties, and monitor dining room operations to ensure guest safety and satisfaction.

The role involves assisting management with hiring, training, scheduling, evaluating staff, and coaching to uphold our service standards. You will maintain professionalism, protect company assets, and build positive relations with

Qualifications

• Education: High school diploma or GED.
• Related work experience: at least 2 years in service roles.
• Supervisory experience: at least 1 year.
• License or certification: None.

Responsibilities

• Ensure team collaboration to meet guest needs.
• Inspect grooming and attire; rectify deficiencies.
• Complete opening/closing duties; maintain cleanliness.
• Manage inventories and stock requisitions.
• Monitor dining rooms for seating, safety and guest wellbeing.
• Assist management with hiring, training and coaching staff.
• Follow safety policies; report accidents and unsafe conditions.
• Maintain professional appearance and protect company assets.
• Welcome guests and respond to service needs.
• Communicate clearly with colleagues.
• Develop positive relationships and support team.
• Identify ways to increase efficiency, productivity and quality.
• Read and verify information; inspect tools for defects.
• Perform other reasonable duties as requested.

Skills

Teamwork

Communication

Customer service

Safety awareness

Education

High School Diploma / GED

Job description

Ensure staff is working together as a team to ensure optimum service and that guest needs are met.

• Inspect grooming and attire of staff, and rectify any deficiencies.
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc Inspect storage areas for organization, use of FIFO, and cleanliness.
• Complete scheduled inventories and stock and requisition necessary supplies.
• Monitor dining rooms for seating availability, service, safety, and well being of guests.
• Complete work orders for maintece repairs.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Read and visually verify information in a variety of formats (eg, small print).
• Visually inspect tools, equipment, or machines (eg, to identify defects).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G. E. D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.