ERP Specialist Advisor

NTT DATA, Inc.; Bengaluru; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

NTT DATA, Inc. is seeking an experienced Microsoft Dynamics 365 CRM Senior Developer in Bengaluru to design, develop, customize, and support enterprise Dynamics 365 CRM solutions. The role emphasizes Sales processes, Dataverse, and Power Platform integrations.

You will design model‑driven apps, automate processes with Power Automate, and build robust integrations using Azure services. Strong problem‑solving and collaboration across teams are essential.

Qualifications

• 6–8 years of hands‑on Microsoft Dynamics 365 CRM/CE development experience.
• Strong experience with Dynamics 365 Sales Module.
• Proficiency with Microsoft Dataverse and Model‑Driven Apps.
• Hands‑on experience with Power Automate and Power Apps.
• Strong integration experience with Azure Functions, Logic Apps, Service Bus, REST APIs.
• Good knowledge of Dynamics 365 security model and solution management.
• Experience with Azure DevOps, Git, CI/CD, and Power Platform ALM.

Responsibilities

• Design, develop, customize, and enhance Microsoft Dynamics 365 Sales solutions.
• Configure Dynamics 365 tables, forms, views, business rules, security roles, teams, dashboards, and solution components.
• Develop Model‑Driven Apps, Canvas Apps, and Power Automate flows using Power Platform.
• Design and develop integrations using Azure Functions, Logic Apps, Service Bus, REST/Web APIs, and Custom Connectors.
• Work with Dataverse Web API, FetchXML, QueryExpression, and Dynamics 365 SDK.
• Implement authentication/integration using Microsoft Entra ID (Azure AD) and OAuth 2.0.
• Implement error handling, logging, monitoring, and performance optimization across CRM and Azure integrations.
• Support ALM, solution management, Azure DevOps, Git, and CI/CD deployments across environments.
• Participate in technical design, development, code reviews, troubleshooting, deployments, and production support.

Skills

Dynamics 365 CRM

Sales module

Dataverse

Power Platform

Power Automate

Azure Functions

Logic Apps

Service Bus

REST APIs

Azure DevOps

Git & CI/CD

ALM

Tools

Dynamics 365 SDK

Dataverse Web API

REST APIs

Power Platform

Job description

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We are looking for an experienced Microsoft Dynamics 365 CRM Senior Developer with strong hands‑on expertise in Dynamics 365 Sales, Power Platform, Dataverse, and Azure. The candidate will be responsible for designing, developing, customizing, integrating, and supporting enterprise Dynamics 365 CRM solutions.

Key Responsibilities

• Design, develop, customize, and enhance Microsoft Dynamics 365 Sales solutions.
• Strong understanding of Sales processes including Lead, Account, Contact, Opportunity, Product, Price List, Quote, and Order Management.
• Configure Dynamics 365 tables, forms, views, business rules, security roles, teams, dashboards, and solution components.
• Develop Model-Driven Apps, Canvas Apps, and Power Automate cloud flows using Power Platform.
• Design and develop integrations using Azure Functions, Logic Apps, Service Bus, REST/Web APIs, and Custom Connectors.
• Work with Dataverse Web API, FetchXML, QueryExpression, and Dynamics 365 SDK.
• Implement authentication/integration using Microsoft Entra ID (Azure AD), OAuth 2.0, and App Registrations.
• Implement error handling, logging, monitoring, and performance optimization across CRM and Azure integrations.
• Support ALM, solution management, Azure DevOps, Git, and CI/CD deployments across Dev, SIT, UAT, and Production environments.
• Participate in technical design, development, code reviews, troubleshooting, deployments, and production support.

Mandatory Skills

• 6–8 years of hands‑on Microsoft Dynamics 365 CRM/CE development experience.
• Strong experience with Dynamics 365 Sales Module.
• Strong experience with Microsoft Dataverse and Model‑Driven Apps.
• Hands‑on experience with Power Automate and Power Apps.
• Strong integration experience with Azure Functions, Logic Apps, Service Bus, and REST APIs.
• Good knowledge of Dynamics 365 security model and solution management.
• Experience with Azure DevOps, Git, CI/CD, and Power Platform ALM.
• Strong troubleshooting, analytical, communication, and problem‑solving skills.

Good to Have

• Power Pages.
• Azure API Management, Key Vault, and Application Insights.
• Experience integrating D365 CRM with Microsoft 365, or third‑party applications.
• Experience mentoring developers and conducting code reviews.

Preferred Certifications

PL-400 / PL-200 / MB-210 / PL-600 or relevant Microsoft Dynamics 365, Power Platform, or Azure certifications.