ERP Global Transformation Director

Sodexo; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Sodexo seeks an ERP Global Transformation Director to lead delivery and governance of a multi-regional ERP program. You will drive strategic roadmap execution, ensure alignment with business priorities, and oversee governance, risk, and deployment readiness across regions.

You will partner with IT, Program Delivery, and senior leaders to enable adoption, manage interdependencies, and deliver business outcomes at scale.

Qualifications

• 15+ years of progressive transformation leadership experience.
• Global ERP deployments across multiple countries and functions.
• Proven ability to govern large programs with multiple workstreams.
• Executive-level communication and stakeholder alignment.
• PMP/PGMP/PRINCE2/SAFe or similar certification preferred.

Responsibilities

• Establish ERP program governance, standards, controls, and performance measures.
• Own and steer the global ERP roadmap with milestones and sequencing.
• Provide leadership to Project Directors and ensure delivery against scope, budget, and timeline.
• Coordinate cross-functional interdependencies and resolve conflicts.
• Lead Control Tower for real-time visibility, dashboards, and KPIs.
• Engage senior leaders and drive organizational change for adoption.

Skills

Program governance

Portfolio management

Stakeholder management

Executive communication

Change leadership

ERP implementation

Strategic thinking

Risk management

Financial governance

Education

Bachelor's degree in Business/IT/Engineering

MBA or related discipline

Tools

SAP

Oracle

Microsoft Dynamics

Job description

Job Title: ERP Global Transformation Director

Purpose of the job: The ERP Global Transformation Director is accountable for the successful delivery and governance of the global ERP transformation program. This role provides strategic leadership across multiple ERP projects and workstreams, ensuring alignment with business objectives, program methodology, timelines, and organizational priorities. The incumbent partners closely with Program Delivery, TDDI (IT), Project Directors, and business stakeholders to manage interdependencies, mitigate risks, and drive execution excellence. The role oversees program governance, roadmap management, and Control Tower operations, providing real-time visibility into program performance, deployment readiness, and business outcomes across all regions.

Primary Duties and Responsibilities:

• Program Governance & Delivery Excellence: Establish and maintain ERP program governance, delivery methodologies, standards, controls, and ways of working in partnership with Program Delivery and TDDI leadership. Ensure consistent application of project management disciplines, decision-making frameworks, and performance measures across the program.
• Strategic Roadmap Leadership: Own and steer the global ERP roadmap, including planning, milestone tracking, deployment sequencing, resource alignment, and execution oversight. Ensure program objectives are achieved in accordance with commitments, timelines, and business priorities
• Project Delivery Oversight:Provide leadership, guidance, and support to Project Directors to ensure successful delivery of ERP projects. Drive accountability for scope, schedule, budget, quality, risk management, and achievement of business outcomes.
• Cross-Functional Integration & Dependency Management: Coordinate interdependencies across projects, workstreams, business functions, and technology teams. Identify and resolve conflicts, risks, and issues that could impact program delivery, ensuring alignment across the transformation portfolio.
• Program Performance & Control Tower Management: Lead the ERP Control Tower function to provide real-time visibility into program performance. Develop and maintain executive dashboards, KPI reporting, risk monitoring, and deployment readiness metrics to support informed decision-making.
• Executive Stakeholder & Change Leadership: Partner with senior business leaders, technology teams, and external stakeholders to drive alignment, engagement, and commitment to transformation objectives. Facilitate governance forums, executive communications, and organizational readiness activities to support successful adoption.
• Education: Bachelor's degree in Business, Information Technology, Engineering, Computer Science, or related field. Master's degree (MBA or related discipline) considered an asset.
• Functional Experience: 15+ years of progressive experience leading large-scale transformation, ERP implementation, or enterprise technology programs. Experience overseeing global, multi-country ERP deployments. Extensive experience managing complex portfolios consisting of multiple projects and workstreams.
• Leadership, Supervisory, and/or Managerial Experience: Extensive experience in leading senior project managers, program managers, and cross-functional transformation teams. Proven experience influencing and leading through matrix organizations.
• Certification: PMP, PGMP, PRINCE2, Agile, SAFe, or comparable project/program management certification preferred. ERP platform certifications (SAP, Oracle, Microsoft Dynamics, etc.) considered an asset.
• Technical skills: Advanced program and portfolio management expertise. Strong understanding of ERP implementation methodologies and deployment frameworks. Experience with project management tools, dashboards, KPI reporting, and business intelligence solutions. Advanced financial management, risk management, and governance reporting skills.
• Other Minimum Qualifications: Exceptional executive communication and presentation skills. Strong strategic thinking and problem-solving capabilities. Ability to influence senior stakeholders across functions and geographies. Proven ability to manage ambiguity and lead through organizational change. Demonstrated experience managing large-scale business transformation initiatives.
• Financial Scope, Managed Volume, Annual Budget managed, Budgeted Revenue: Responsible for oversight of a global ERP transformation program with multi-million-dollar investment value. Accountable for monitoring program budgets, resource allocation, and delivery performance.
• Team: 1 PMO. Must collaborate with Direct management of senior program resources as assigned. Significant leadership of cross-functional and matrixed teams globally.
• Other scope-related measures not mentioned above: Multiple countries, business units, and functional workstreams. Enterprise-wide ERP transformation impacting finance, supply chain, HR, operations, procurement, and technology functions. Executive-facing role with regular interaction with senior leadership and steering committees.