ERP Coordinator

SRSD INFRASTRUCTURE VENTURE LLP - MUREC; Ghaziabad District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

SRSD Infrastructure Venture LLP - MUREC in Uttar Pradesh seeks an ERP operations specialist to manage and coordinate day-to-day 4QT ERP operations across the organization. You will serve as the primary coordination point between management, ERP users, internal departments, and the ERP vendor, ensuring compliant processes and timely data updates.

Responsibilities include supporting sales, CRM, accounts, purchases, inventory, and project/construction modules; training users; and developing MIS

Responsibilities

• Manage and coordinate day-to-day 4QT ERP operations across the organization.
• Act as the key coordination point between management, internal departments, ERP users, and the ERP vendor/support team.
• Ensure proper implementation and compliance with ERP processes and workflows.
• Coordinate ERP operations related to Sales, CRM, Accounts, Purchase, Inventory/Store and Project/Construction functions.
• Monitor ERP data accuracy, completeness, and timely updation.
• Identify system issues, process gaps, and data discrepancies and coordinate with the ERP vendor for resolution.
• Provide first-level ERP support and troubleshooting to employees.
• Train employees and departmental users on ERP processes and functionality.
• Coordinate new ERP requirements, customizations, reports, and workflow modifications.
• Manage user access, roles, permissions, and department-wise ERP requirements.
• Prepare and maintain MIS reports, dashboards, and management reports.
• Monitor pending ERP transactions and ensure timely closure of discrepancies.
• Coordinate ERP testing for new features, upgrades, customizations, and system changes.
• Maintain proper documentation of ERP processes, SOPs, issues, changes, and resolutions.
• Work closely with Accounts, Sales, CRM, Purchase, Store, HR & Admin, and Project teams.
• Identify opportunities for process automation and reduction of manual work.
• Ensure ERP processes are aligned with the organization's real estate operations and management requirements.

Job description

Key Responsibilities

• Manage and coordinate day-to-day 4QT ERP operations across the organization.
• Act as the key coordination point between management, internal departments, ERP users, and the ERP vendor/support team.
• Ensure proper implementation and compliance with ERP processes and workflows.
• Coordinate ERP operations related to Sales, CRM, Accounts, Purchase, Inventory/Store and Project/Construction functions.
• Monitor ERP data accuracy, completeness, and timely updation.
• Identify system issues, process gaps, and data discrepancies and coordinate with the ERP vendor for resolution.
• Provide first-level ERP support and troubleshooting to employees.
• Train employees and departmental users on ERP processes and functionality.
• Coordinate new ERP requirements, customizations, reports, and workflow modifications.
• Manage user access, roles, permissions, and department-wise ERP requirements.
• Prepare and maintain MIS reports, dashboards, and management reports.
• Monitor pending ERP transactions and ensure timely closure of discrepancies.
• Coordinate ERP testing for new features, upgrades, customizations, and system changes.
• Maintain proper documentation of ERP processes, SOPs, issues, changes, and resolutions.
• Work closely with Accounts, Sales, CRM, Purchase, Store, HR & Admin, and Project teams.
• Identify opportunities for process automation and reduction of manual work.
• Ensure ERP processes are aligned with the organization's real estate operations and management requirements.