Enterprise Systems Intern

World Resources Institute; Mumbai; On-site; INR 254,000 - 304,000; Full time

Job summary

World Resources Institute is seeking an intern to support the HR, Finance, and Payroll Workday operations. You will assist with day-to-day system tasks, documentation, and basic functional work to understand how large enterprises run core business processes through technology.

The role offers exposure to enterprise systems, process improvement, and hands-on learning in global operations. Ideal for students seeking practical experience in IT within a mission-driven organization.

Qualifications

• Pursuing or recently completed a Bachelor's or Master's degree in related fields.
• Strong analytical and problem-solving skills are required.
• Excellent written and verbal communication skills.
• Able to communicate technical information to non-technical audiences.
• Ability to work effectively in a structured, process-driven environment.
• Strong attention to detail and organizational skills.

Responsibilities

• Support day-to-day Workday operations and user support activities.
• Assist in data validation, report reviews, reconciliations, and audit activities.
• Help track, investigate, and follow up on system issues, tickets, and user requests.
• Support data clean-up, mass updates, and system maintenance activities.
• Maintain internal documentation, knowledge articles, and procedures.
• Assist with Workday release testing and post-deployment validation.
• Support reporting and dashboard validation to ensure data accuracy.

Skills

Analytical skills

Communication skills

Attention to detail

Process-driven

SQL basics

Workday familiarity

Education

Bachelor’s or Master’s degree in a related field

Tools

Excel

Workday

ERP

Job description

About Us:
World Resources Institute works to improve people’s lives, protect and restore nature and stabilize the climate. As an independent research organization, we leverage our data, expertise and global reach to influence policy and catalyze change across systems like food, land and water; energy; and cities. Our 2,000+ staff work on the ground in more than a dozen focus countries and with partners in over 50 nations.

Our mission and values:

WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations. Our Values are Independence, Integrity, Impact, Care, Partnership.

Our culture:

WRI is committed to advancing gender and social equity for human well-being in our mission including equal opportunities in employment. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, national origin, age, caste, marital status, sexual orientation, gender identity and expression, disability, or protected Veteran status.

Job Highlight

We are part of the IT function responsible for managing enterprise systems that support HR, Finance, and Payroll operations, with Workday as the core platform.

We are looking for an intern to support day-to-day system operations, documentation, and basic functional tasks. This role is ideal for someone who wants hands-on exposure to how large organizations run critical business functions through technology.

Key Responsibilities

40% – System Support & Operations

• Support day-to-day Workday operations and user support activities.
• Assist with data validation, report reviews, reconciliations, and audit activities.
• Help track, investigate, and follow up on system issues, tickets, and user requests.
• Support data clean-up, mass updates, and system maintenance activities.
• Maintain internal documentation, knowledge articles, and operational procedures.
• Assist with Workday release testing and post-deployment validation.
• Support reporting and dashboard validation to ensure data accuracy.

30% – Business Analysis

• Support documentation of business processes across HR, Finance, and Payroll functions in Workday.
• Assist in gathering and documenting business requirements from stakeholders.
• Create process maps, SOPs, user guides, and functional documentation.
• Participate in User Acceptance Testing (UAT) activities and test execution.
• Assist with reporting analysis and process improvement initiatives.
• Collaborate with business teams to understand operational challenges and identify opportunities for efficiency.

30% – Technical Analysis & Integrations

• Assist in analyzing Workday integrations and data flows between systems.
• Support validation of inbound and outbound data interfaces.
• Help document integration requirements, field mappings, and technical specifications.
• Work with XML, JSON, APIs, and data structures to support troubleshooting and analysis.
• Assist technical teams with testing, defect tracking, and issue resolution.
• Support root cause analysis for system and integration issues.

Qualifications

• Pursuing or recently completed a Bachelor's or Master's degree in B.Tech, BCA, BBA, B.Com, Computer Science, Information Systems, Business Analytics, or a related field.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Communicates technical information effectively to non-technical audiences.
• Ability to work effectively in a structured and process-driven environment.
• Strong attention to detail and organizational skills.

Preferred Qualifications

• Exposure to Workday, ERP, HRIS, or enterprise applications.
• Strong Excel skills including data validation, analysis, and reporting.
• Basic understanding of SQL, APIs, XML, or JSON.
• Familiarity with HR, Finance, Payroll, or business operations processes.
• Interest in enterprise systems, integrations, and digital transformation.
• Demonstrated ability to learn new concepts quickly

What You Will Learn

• Workday HCM, Finance, Reporting, Security, and Integrations.
• Enterprise system administration and support.
• Business analysis and process optimization methodologies.
• Integration monitoring and technical troubleshooting.
• Best practices for supporting global enterprise applications.

Stipend: INR 25000/month

Location: New Delhi/Mumbai/ Bangalore