Enterprise Systems Intern

WRI Africa; Delhi; On-site; INR 254,000 - 304,000; Part time

Job summary

World Resources Institute is seeking an intern to support day-to-day Workday operations, data validation and documentation across HR, Finance, and Payroll functions. You will help track issues, maintain procedures, and assist with release testing and reporting validation in a global enterprise setup.

The role offers hands-on exposure to enterprise systems, data flows, and integrations while you develop business analysis and digital transformation skills. Location: New Delhi, Mumbai, Bangalore.

Qualifications

• Pursuing or recently completed a degree in a related field.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication, able to explain technical concepts clearly.

Responsibilities

• Support day-to-day Workday operations and user support activities.
• Assist with data validation, reports, reconciliations and audit tasks.
• Document processes, assist in UAT and testing, and support integrations analysis.

Skills

Analytical thinking

Problem solving

Communication skills

Attention to detail

Education

Pursuing or recently completed a Bachelor's/Master's in B.Tech/BCA/BBA/B.Com/CS/IS/Analytics

Tools

Workday

SQL basics

Excel

APIs/XML/JSON basics

Job description

About Us:
World Resources Institute works to improve people’s lives, protect and restore nature and stabilize the climate. As an independent research organization, we leverage our data, expertise and global reach to influence policy and catalyze change across systems like food, land and water; energy; and cities. Our 2,000+ staff work on the ground in more than a dozen focus countries and with partners in over 50 nations.

Our mission and values:

WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations. Our Values are Independence, Integrity, Impact, Care, Partnership.

Our culture:

WRI is committed to advancing gender and social equity for human well-being in our mission including equal opportunities in employment. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, national origin, age, caste, marital status, sexual orientation, gender identity and expression, disability, or protected Veteran status.

Job Highlight:

We are part of the IT function responsible for managing enterprise systems that support HR, Finance, and Payroll operations , with Workday as the core platform.

We are looking for an intern to support day-to-day system operations, documentation, and basic functional tasks. This role is ideal for someone who wants hands-on exposure to how large organizations run critical business functions through technology.

Key Responsibilities

40% – System Support & Operations

• Support day-to-day Workday operations and user support activities.
• Assist with data validation, report reviews, reconciliations, and audit activities.
• Help track, investigate, and follow up on system issues, tickets, and user requests.
• Support data clean-up, mass updates, and system maintenance activities.
• Maintain internal documentation, knowledge articles, and operational procedures.
• Assist with Workday release testing and post-deployment validation.
• Support reporting and dashboard validation to ensure data accuracy.

30% – Business Analysis

• Support documentation of business processes across HR, Finance, and Payroll functions in Workday.
• Assist in gathering and documenting business requirements from stakeholders.
• Create process maps, SOPs, user guides, and functional documentation.
• Participate in User Acceptance Testing (UAT) activities and test execution.
• Assist with reporting analysis and process improvement initiatives.
• Collaborate with business teams to understand operational challenges and identify opportunities for efficiency.

30% – Technical Analysis & Integrations

• Assist in analyzing Workday integrations and data flows between systems.
• Support validation of inbound and outbound data interfaces.
• Help document integration requirements, field mappings, and technical specifications.
• Work with XML, JSON, APIs, and data structures to support troubleshooting and analysis.
• Assist technical teams with testing, defect tracking, and issue resolution.
• Support root cause analysis for system and integration issues.

Qualifications

• Pursuing or recently completed a Bachelor's or Master's degree in B.Tech, BCA, BBA, B.Com, Computer Science, Information Systems, Business Analytics, or a related field.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Communicates technical information effectively to non-technical audiences.
• Ability to work effectively in a structured and process-driven environment.
• Strong attention to detail and organizational skills.

Preferred Qualifications

• Exposure to Workday, ERP, HRIS, or enterprise applications.
• Strong Excel skills including data validation, analysis, and reporting.
• Basic understanding of SQL, APIs, XML, or JSON.
• Familiarity with HR, Finance, Payroll, or business operations processes.
• Interest in enterprise systems, integrations, and digital transformation.
• Demonstrated ability to learn new concepts quickly.

What You Will Learn

• Workday HCM, Finance, Reporting, Security, and Integrations.
• Enterprise system administration and support.
• Business analysis and process optimization methodologies.
• Integration monitoring and technical troubleshooting.
• Best practices for supporting global enterprise applications.

Stipend: INR 25000/month

Location: New Delhi/Mumbai/ Bangalore