Engineering Manager - Salesforce

Criticalriver; Hyderabad; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

CriticalRiver Technologies is seeking an Engineering Manager - Salesforce in Hyderabad for a hands-on leadership role balancing technical contributions with delivery oversight. You will drive solution design, mentor teams, and manage enterprise Salesforce engagements across Cloud suites.

The role combines hands-on development (Apex, LWC) with delivery leadership, sprint planning, and client interactions to ensure scalable, secure, and high‑quality solutions.

Qualifications

• 10+ years of IT experience with 5-8 years in Salesforce hands-on development.

Responsibilities

• Actively contribute to solution design, code reviews, and complex development (Apex, LWC).
• Troubleshoot critical production issues and provide quick resolutions.
• Ensure adherence to coding standards, performance optimization, and best practices.
• Own sprint planning, backlog grooming, and execution tracking for enterprise Salesforce projects.
• Manage day-to-day delivery for enterprise Salesforce projects with predictable delivery and high quality.
• Translate business requirements into technical tasks and actionable user stories; provide regular updates and manage expectations.

Skills

Apex

LWC

Lightning Components

Salesforce configuration & customiz

Integration patterns (REST/SOAP APIs)

Sales Cloud

Service Cloud

Experience Cloud

Agentforce

Data Cloud

Tools

Git

CI/CD tools

DevOps processes

Job description

Greetings from CriticalRiver Technologies!

Location: Hyderabad (Hybrid)
Experience: 10+ Years

Preference: Immediate Joiners or candidates with shorter notice periods preferred

About the Role

We are looking for a highly motivated Engineering Manager - Salesforce who can effectively balance hands‑on technical contributions with delivery leadership. This is a player‑coach role where you'll lead enterprise Salesforce engagements while actively participating in solution design, development, troubleshooting, and mentoring teams.

Key Responsibilities

1. Hands-on Technical Leadership

• Actively contribute to solution design, code reviews, and complex development (Apex, LWC)
• Troubleshoot critical production issues and provide quick resolutions
• Ensure adherence to coding standards, performance optimization, and best practices

2. Delivery Ownership (End-to-End)

• Own sprint planning, backlog grooming, and execution tracking
• Manage day-to-day delivery for enterprise Salesforce projects
• Ensure predictable delivery with high quality and minimal defect leakage

3. Client Interaction & Execution

• Work closely with enterprise customers on requirements, demos, and solution walkthroughs
• Translate business requirements into technical tasks and actionable user stories
• Provide regular updates, manage expectations, and handle escalations

4. Solutioning & Architecture (Practical)

• Design scalable solutions across:
  • Sales Cloud, Service Cloud, Experience Cloud
  • Exposure to CPQ, FSL, Data Cloud preferred
• Define integration approaches (REST/SOAP, middleware)
• Ensure optimal data model, security, and performance design

5. Agile Delivery & Governance

• Run Agile ceremonies (daily stand-ups, sprint reviews, retrospectives)
• Track KPIs like velocity, burndown, and defect metrics
• Drive continuous improvement in delivery processes

6. Team Mentoring (Working Manager)

• Mentor developers through pair programming, code walkthroughs, and design guidance
• Support onboarding and upskilling of team members
• Act as the first level of technical escalation within the team

Required Skills & Experience

• 10+ years of IT experience with 5-8 years in Salesforce hands‑on development
• Strong expertise in:
  • Apex, LWC, Lightning Components
  • Salesforce configuration & customization
  • Integration patterns (REST/SOAP APIs)
• Solid experience with:
  • Sales Cloud, Service Cloud, Experience Cloud
  • Exposure to Agentforce, Data Cloud is a plus
• Strong debugging, problem-solving, and performance tuning skills
• Experience in CI/CD tools, Git, DevOps processes

What Makes You a Fit for CriticalRiver

• Comfortable being hands‑on while managing delivery
• Strong ownership mindset with a customer‑first approach
• Ability to work in a fast‑paced, multi‑project environment
• Proven experience working with enterprise/global clients

Preferred Qualifications

• Salesforce certifications (PD2 / Architect track preferred)
• Experience with AI capabilities in Salesforce (Einstein, Agentforce)
• Exposure to pre‑sales, estimations, and solution proposals

Success Metrics

• Sprint predictability and on‑time delivery
• Code quality and reduced defect leakage
• Customer satisfaction and stakeholder feedback
• Team productivity and technical growth