Engineering Manager

Blackhawk Network India; Bengaluru; On-site; INR 4,200,000 - 7,000,000; Full time

Job summary

Blackhawk Network India seeks an experienced Engineering Manager to lead by example, shaping architecture and guiding a team of senior engineers. You will drive delivery of complex, large-scale systems with a focus on reliability and security.

You will be hands-on in architecture reviews, mentor engineers, and collaborate with product, security, and DevOps to translate business needs into robust engineering solutions. This role emphasizes high standards and measurable outcomes.

Qualifications

• 10+ years of engineering experience with backend/system-level focus.
• 2+ years of people management, leading senior engineers.
• Deep experience in building microservices and distributed systems (preferred: Java, Spring Boot, Node.js, Golang).
• Hands‑on experience with cloud-native architecture (AWS), Kubernetes, CI/CD, and monitoring tools (New Relic, Datadog).
• Strong debugging and problem-solving skills; ability to guide root cause analysis under pressure.
• Track record of leading teams that build reliable, scalable, secure, and maintainable systems.

Responsibilities

• Lead system design, architecture reviews, performance optimizations, and scalability planning.
• Guide technical decision-making and best practices in coding, testing, observability, and infrastructure.
• Review PRs, diagnose issues, and dive into details when needed.
• Drive platform stability, cost-efficiency, and performance improvements.

Skills

Backend expertise

People management

Microservices

Cloud AWS

Kubernetes

CI/CD

Observability

Debugging

Architecture leadership

Tools

New Relic

Datadog

Job description

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Responsibilities

About the Role

We are looking for a highly technical Engineering Manager who can lead by example—someone equally comfortable discussing architecture and system internals as they are coaching engineers and driving delivery.

In this role, you’ll lead a team of senior engineers working on complex, large-scale systems. You will bring deep technical judgment, excellent debugging instincts, and a bias for shipping scalable, reliable, and secure systems.

You will be expected to be hands-on in architecture and code reviews, set high engineering standards, and collaborate cross-functionally to translate business needs into robust engineering solutions.

Key Responsibilities

Technical Leadership

• Own system design, architecture reviews, performance optimizations, and scalability planning.
• Lead technical decision‑making and guide the team on best practices in coding, testing, observability, and infrastructure.
• Review PRs, debug critical issues, and get into the weeds when needed.
• Stay ahead of tech debt and proactively drive platform stability, cost‑efficiency, and performance improvements.

Team and Execution

• Lead a team of senior/staff engineers, setting clear expectations and high technical standards.
• Foster a culture of accountability, continuous improvement, and innovation.
• Drive sprint planning, deliverables, and release timelines while managing scope and technical risk.
• Guide engineers through deep-dive problem-solving and unblock challenges at both system and team levels.

Cross-Functional Collaboration

• Partner with Product, Architecture, DevOps, and Security to build scalable, secure, and future‑proof systems.
• Translate business problems into high-quality engineering solutions with measurable outcomes.

Operational & Engineering Excellence

• Ensure high availability and performance of services (SLAs, SLOs, incident management).
• Drive initiatives on CI/CD, testing automation, observability, and cost‑optimization.
• Build strong metrics dashboards and use data to guide engineering decisions.

Qualifications

Ideal Candidate Profile

• 10+ years of engineering experience with strong backend/system-level expertise.
• 2+ years of people management experience, including leading senior/principal engineers.
• Deep experience in building microservices and distributed systems (preferred: Java, Spring Boot, Node.js, Golang, or similar).
• Hands‑on experience with cloud-native architecture (preferably AWS), Kubernetes, CI/CD, and monitoring tools (New Relic, Datadog, etc.).
• Strong debugging and problem-solving skills; you can guide root cause analysis in high-pressure situations.
• Track record of leading teams that build reliable, scalable, secure, and maintainable systems.

Nice to Have

• Experience with database performance tuning (RDS, DynamoDB, Cassandra, etc.).
• Exposure to payment systems, PCI compliance, or enterprise‑grade security protocols.
• Experience influencing product direction through engineering insight.

We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.