Engineer/ Senior Engineer - Application Engineering

Emerson Japan, Ltd.; Chennai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Emerson Japan, Ltd. in Chennai seeks a results-driven engineer to coordinate with sales, prepare techno-commercial offers, and support a key account with timely technical guidance.

You will review post-order documentation, uphold a professional image, and contribute to exciting projects within a dynamic team.

Qualifications

• Hands-on knowledge of control valves sizing and selection.
• Strong communication and ability to interact with clients.
• Familiarity with engineering computer systems and tools.

Responsibilities

• Coordinate with the sales team or project pursuit to respond to customer enquiries with timely, accurate information.
• Prepare techno-commercial offers that meet customer requirements and company standards.
• Manage a key account customer, maintaining strong relationships and loyalty.
• Assist sales in resolving technical queries and providing support in enquiry and post-order stages.
• Obtain and review post-order documentation approval per contract terms.
• Maintain a professional image and contribute to a competent, efficient organization.
• You will work on exciting projects, enjoy a competitive salary and benefits, and be part of a dynamic organization.

Skills

Control valves sizing

Client communication

Engineering software

Mechanical aptitude

Industry standards awareness

Education

Engineering degree

Job description

In This Role, Your Responsibilities Will Be:

• To coordinate with the sales team or project pursuit to attend to the enquiries from customers and provide them with timely and accurate information.
• To prepare techno-commercial offers that meet the customer's requirements and expectations, as well as the company's standards and policies.
• To handle a key account customer and maintain a strong relationship with them, ensuring their satisfaction and loyalty.
• To assist the sales team in resolving technical queries and providing them with the necessary support and guidance in both enquiry and post order stage.
• To obtain and review post order documentation approval from the customer and ensure its compliance with the contract terms and conditions.
• To maintain a good company image of professionalism, competency, efficiency and concern for customers and representatives.
• You will work on exciting projects, enjoy a competitive salary and benefits, and be part of a dynamic and innovative organization

Who You Are:

• You establish clear goals with anticipated outcomes and results and focus and monitor both formal and informal progress regularly, understand the importance and interdependence of internal customer relationships, solicit both input and discussion, prepare content for communication that is impactful, focus on strategy and monitor changes.

For This Role, You Will Need:

• 3-8 years of experience in the control valve industry (required).
• A degree in engineering or related field
• Hands on knowledge and experience of control valves sizing & selection.
• Communication and technical acumen to interact with clients and colleagues (preferred)
• Ability to operate and utilize engineering computer systems for various tasks (preferred)
• Mechanical aptitude and visualization skills to create and select the best product for the clients (preferred).
• Awareness of internal and industry standards as related to position responsibility (preferred)

Preferred Qualifications That Set You Apart:

• Excellent communication and problem-solving skills will be a plus.

Our Culture & Commitment to You:

• At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.