Engagement Manager

ZoomRx; Gurugram District; On-site; INR 2,500,000 - 4,500,000; Full time

Benefits offered by this job

Unlimited Paid Time Off

Wellness Holidays

Decentralized L&D

Team Specific Learning

Higher Education Benefit

Office Parties

Engagement Activities

Flexible Work Options

Job summary

ZoomRx seeks an Engagement Manager to lead complex market research projects in the life sciences space. You will oversee content quality, deliverable development, and strategic delivery excellence across multiple projects with US and India delivery teams.

You will mentor team members, support recruitment, and drive continuous learning while leveraging AI tools and automation to improve efficiency and outcomes. A strong background in pharma/healthcare consulting is required.

Qualifications

• Master’s degree in life-sciences related OR quantitative discipline with 8+ years of experience.
• Experience delivering projects, especially in Pharmaceutical/healthcare.
• Experience with delivery teams co-located in different offices (US and India).
• Experience guiding and mentoring project teams to deliver results in line with ZoomRx values.
• Ability to understand client context, requirements and criticality of projects.
• Ability to add value and ensure 100% quality in project deliverables.
• Experience building a strong talent pipeline focused on continuous learning.

Responsibilities

• Provide direction on content quality, insight development, and deliverable improvement while overseeing project execution.
• Mentor high-potential team members, support recruitment, and drive professional development within the delivery unit.
• Improve delivery outcomes by tracking project metrics, aligning staffing plans, and implementing best practices.
• Demonstrate a proactive, high-quality approach to exceed expectations in an autonomous environment.
• Work alongside senior team members on 5–6 projects, ensuring clear understanding of business needs, ZoomRx capabilities, and client delivery expectations.
• Demonstrates curiosity and a proactive approach to leveraging AI tools, automation, and emerging technologies to improve efficiency.

Skills

Project management

Mentoring

Client requirements analysis

Quality assurance

Cross-functional coordination

AI tools awareness

Education

Master’s degree in life sciences or quantitative discipline

Job description

ZoomRx is a rapidly growing life science market research and consulting company founded upon the belief that there is important work to be done at the intersection of data, healthcare, and technology. We help some of the world’s biggest biopharmaceutical companies answer questions no one else can. We support our clients through their entire business lifecycle; providing market intelligence that helps them launch new therapies, optimize promotional efforts, defend against competitive pressure, shape marketing strategies, and much more.

At ZoomRx, we have a flat organization structure where everyone is encouraged to take risks, learn from mistakes, and continuously grow towards realizing their career goals. We offer a collaborative, environment that optimizes for the:

• pride in doing high-quality work
• joy of tackling creative, intellectually challenging work
• camaraderie of working with smart, grounded peers

What will you be a part of?

Consulting India works with drug commercialization teams at top pharma and biotech companies to understand their complex business needs and help them make informed decisions. The team creates strategic narratives for senior management teams of blockbuster drugs by designing and executing custom market research studies, conceiving new data analysis methods, and drawing insights from complex datasets.

What does your day look like as an Engagement Manager?

Project Oversight

Provide direction on content quality, insight development, and deliverable improvement while overseeing project execution.

Mentorship and Team Development

Mentor high-potential team members, support recruitment, and drive professional development within the delivery unit.

Strategic Delivery Excellence

Improve delivery outcomes by tracking key project metrics, aligning staffing plans, and implementing best practices.

Ownership and Initiative

Demonstrate a proactive, high-quality approach to exceed expectations and deliver exceptional results in an autonomous environment.

Work alongside senior team members on 5– 6 projects, ensuring clear understanding of business needs, ZoomRx capabilities, and client delivery expectations.

Demonstrates curiosity and a proactive approach to leveraging AI tools, automation, and emerging technologies to improve efficiency, solve problems, and drive innovation.

What will make you successful as an Engagement Manager candidate?

Required Skills/Expertise:

• Master’s degree in either life-sciences related OR quantitative discipline (engineering, economics, business) with 8+ years of professional experience ideally in consulting, market research, business analysis
• Prior experience delivering projects, especially in the Pharmaceutical and/or healthcare industries.
• Experience working with delivery teams co-located in different offices (US and India)
• Experience guiding and mentoring project teams to deliver expected results in line with ZoomRx values
• Ability to understand client context, requirements and criticality of projects and guide the project teams accordingly
• Ability to add value and ensure 100% quality in the project deliverables
• Experience building a strong talent pipeline with focus on continuous learning and development.

Preferred Skills/Expertise:

• Experience in additional healthcare market intelligence functions besides primary market research (competitive intelligence; sales analytics; forecasting; etc.)
• Experience in qualitative market research
• Experience in Life Sciences or Healthcare industries
• Prior experience working with US clients.

Why should you choose ZoomRx?

• Unlimited Paid Time Off
• Wellness Holidays
• Decentralized L&D
• Team Specific Learning
• Higher Education Benefit
• Office Parties
• Engagement Activities
• Flexible Work Options

Our greatest asset is our people — a community of talented, driven individuals passionate about making an impact. In our flat structure, everyone is encouraged to take risks, learn, and grow.